Sage Intacct Project Manager

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 

Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 

About this Position

The Sage Intacct Project Manager (PM) is responsible for the successful planning, coordination, and delivery of Sage Intacct implementations for Net at Work clients. This role centers around client excellence—building trusted partnerships, maintaining high satisfaction levels, and driving long-term value. The PM works directly with clients to clarify business requirements, propose scalable solutions, and ensure smooth implementation.

They serve as the key liaison between clients and internal teams, leveraging strong communication, leadership, and problem-solving skills. The PM also supports the sales team by contributing to project scoping and helping to expand client relationships through ongoing service opportunities.

Job Responsibilities

🔹 Client Relationship Management & Client Excellence 

• Act as the primary point of contact and trusted advisor for clients throughout the project lifecycle.  
• Build and maintain strong, long-term relationships with client stakeholders to ensure satisfaction and foster ongoing engagement.  
• Proactively manage client communications, providing strategic updates and anticipating needs to drive a positive experience.  
• Collaborate cross-functionally to align project execution with client goals, ensuring outcomes meet or exceed expectations.  
• Ensure a smooth transition to post-implementation support, maintaining continuity and client confidence.  
• Identify and surface opportunities for additional services or solutions that support client success and contribute to account growth.  

🔹 Project Planning & Initiation 

• Develop comprehensive project plans outlining timelines, milestones, budgets, deliverables, and resource requirements. 
• Lead team onboarding activities to ensure alignment and readiness for successful project execution.  
• Distribute pre-kickoff materials and onboarding documentation to set clear project engagement expectations.  
• Facilitate internal and client-facing kickoff meetings to establish shared goals, roles, and success criteria. 

🔹 Project Execution & Coordination 

• Lead project execution in alignment with defined scope, timelines, and budgets.  
• Assign and coordinate tasks across cross-functional teams to ensure timely and high-quality delivery.  
• Review and approve project time entries to ensure accuracy and compliance.  
• Oversee project financials, including revenue recognition and budget tracking.  
• Facilitate the discovery, scoping, development, and delivery of change requests.  
• Monitor project progress and proactively adjust plans to meet client expectations.  
• Track key milestones and timelines, reallocating resources and adjusting workflows as needed.  
• Manage third-party project deliverables and follow up to ensure timely closure. 

🔹 Client & Stakeholder Communication 

• Serve as the primary liaison for all internal and external project stakeholders, ensuring clear and consistent communication throughout the project lifecycle.  
• Lead regular project status meetings, tailoring cadence and format to project size and complexity.  
• Distribute weekly status summaries, meeting recaps, and recordings, and maintain organized documentation within the designated project folder.  
• Keep project plans, timelines, and budgets up to date, proactively communicating chan