SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60019278 1

Requisition No: 852933 

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60019278 1

 Pay Plan: Career Service

Position Number: 60019278 

Salary:  41561.57 

Posting Closing Date: 05/20/2025 

Total Compensation Estimator Tool

MINIMUM QUALIFICATIONS
•    Experience in Adult Protective Investigations Operations as an Adult Protective Investigation, Senior API, HSC3 and/or APS Supervisory positions.   
•    A bachelor's degree from an accredited college or university and four years of professional experience in health, social, economic or rehabilitative programs preferred.

•    Professional or nonprofessional experience as required above can substitute on a year-for-year basis for the required college education.

 

DESCRIPTION:
This is a professional position with a high level of responsibility with the NER Adult Services Program Office that involves planning, staff development, community outreach, management, and quality assurance activities.  The person occupying this position works closely with other departmental staff and community representatives. This position's duties and functions are carried out in conformity with statewide policies and procedures to assure compliance with applicable federal and state laws, rules, and regulations.  This position requires expertise in training, management, monitoring, and administration of Adult Protective Services Programs with extensive knowledge of Adult Protective Services concepts and programs, federal and state laws, rules, and regulations related to Adult Protective Services Travel within the region are required.  Work is performed under the supervision of the Region Program Supervisor.

Duties include, but are not limited to the following:

DEVELOPMENT/INTERPRETATION OF POLICY
Research Investigation and Human Services Counselor III related statutes, rules and policies and coordinate requests for information from operations staff and other entities utilizing Adult Services HQ in Tallahassee to provide clarification to requestors.  Receive and provide clarification regarding policy and procedure to operational staff and other entities-research and development/interpretation of Regional policy based on an assessment of needs.  Distribute finalized policy to operational staff.  Review and compare existing policies, procedures, rules, and statutes as provided.  Respond to any discrepancies or need for clarification and submit comments to the requestor.  Plans and participates in monthly staff meetings with Regional Program Supervisor.

 

TRAINING AND STAFF DEVELOPMENT
Coordinate all Region's Pre-Service training and In-Service training for Adult Services staff with OPA and Unit Supervisors within the Region.  Provide all Region's Adult Services Staff with systems computer training in within the NER.  Determine in-service topics and monitoring non-compliance, new policies/procedures, requests from operational staff and other entities.  Arrange, prepare and conduct community training for ALF, AFCH, Law Enforcement, State Attorney's Offices, Skilled Nursing Facilities, Agency for Person with Disabilities (APD), Agency for Health Care Administration (AHCA), as well as assist in other Dept of Children & Families training as need within the NER.

 

PROGRAMMATIC MONITORING/QUALITY IMPROVEMENT
Develop monitoring schedules for Adult Services Staff for the NER operational units at minimum semi-annually.  Review cases/reports for compliance with standards using appropriate HQ monitoring tools.  Provides some leadership, direction, and support for all staff to develop program objectives, training, and quality assurance and program initiatives and plans for Adult Services within the NER.  Develop and assure compliance with all program objectives, performance standards, and quality improvement plans.  Participate in the evaluation of services delivery and compliance with program requirements through the analysis of Quality data, other levels of monitoring, and other management reports.  Obtain and monitor Corrective Action Plans and develop Quality Improvement Plans based on results of monitoring.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspic