Enrollment Specialist-Veteran Directed Care Program (46375)

The Enrollment Specialist provides support to programs and services of Bay Aging. They will complete the following job tasks: assembling and reviewing employer and employee packets for accuracy, entering data into computer systems, writing business reports, filing documents, and attending meetings.  Reports to the Enrollment Manager, Veteran Directed Care.

Essential functions

1. Manage the preparation of VDC employer/employee packets for distribution to Options Counselors as needed (20%):
   • Make copies of employer/employee packets, complete new employer/employee letters, complete packets with information provided by Options Counselors, set up paper files for each packet.  Provide the packets in a timely manner to allow Options Counselors necessary time to meet appointment deadlines with clients.  Update forms as needed each year. 
2. Manage the review of VDC employer/employee packets once Options Counselors have completed packets with clients (20%):  
   • Review the completed employer/employee packets for client signatures, ensure that all necessary forms have been received by completing the New Participant Approval Checklist and the Employment Packet Checklist.  Notify and work with Options Counselors to gather any missing documentation by processing deadlines.  Obtain necessary employer account numbers and ensure that employer/employee packets are complete.  Notify options counselors of approved status of packets in a timely manner. 
3. Manage the process of entering employer and employee information in FMS Engine & CYMA to meet payroll deadlines (20%):
   • Review and enter individual employer information in FMS Engine & CYMA, set up new employees in FMS Engine & CYMA.
   • -Complete Enrollment Wizards for Consumers, Employers, and Employees in FMS Engine. 
4. Manage E-Timesheet & Participant Dashboard system in FMS Engine & Employee Self Service Portal in CYMA to meet payroll deadlines (10%):

• Ensure all employers and employees have access to the E-Timesheet module and assist clients and employees with training on how to utilize the system as needed.
• Ensure all employers have access to the Participant Dashboard system in FMS Engine. 
• Ensure all employees have access to the Employee Self Service Portal in CYMA. Assist with training as needed.       

1. Manage completion of all reporting related to New Hires (10%):

-Complete New Hire Reporting, Criminal History & Sex Offender Searches, List of Excluded Entities & Individuals Searches (new hire & monthly, vendors & employees), set-up of Rapid Pay Card accounts, and mailing of Direct Deposit letters in a timely manner. 

1. Update Employer & Employee Information in FMS Engine & CYMA(10%):

-Will be responsible for demographic imports into CYMA once fully functional in FMS Engine. 

-Update addresses, phone numbers, email addresses, tax exemption changes, direct deposit changes, etc.

-enter employee terminations and consumer closings.

-enter veteran closing information into FMS Engine &a