Account Administrator

At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day.

Your career is important to you, which makes it important to us. At INTRUST you’ll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you’d like to find a place of work where you’re appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role.

A modern benefits approach:  To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.

• Competitive pay
• Generous time off
  • Employees receive three weeks of paid vacation plus 11 paid holidays each year.
  • Paid time off to volunteer in the community.
  • Paid employee and family sick leave.
  • Paid parental leave.
• 401(k) plan with 6% employer match and 100% immediately vested.
  • 3% non-elective company contribution; non-elective contribution vested after 3 years of service.
• Career growth and development resources
• Tuition reimbursement for full-time and part-time employees enrolled in any degree program.
• Banking benefits
• Medical, dental, and vision insurance

Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.

Job Summary:  Verify employer contributions comply with plan eligibility, formula and source and process employer contributions.  Review and process hardship requests, in-service withdrawal requests, separation from service distribution requests and RMDs. Implement functionalized trading and posting as assigned. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships.  Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s character qualities.

Essential Functions:

• All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. 

• Insure census information, participant data and vesting is accurate and complete.  Elevate if there are issues.

• Verify employer contributions comply with plan eligibility, formula, and source.  Elevate if there are issues.

• Process employer contributions.

• Verify contributions posted to correct source on trust.

• Process distribution and withdrawal requests.

• Monitor and balance trust cash positions daily.

• Resolve share out of balances on a daily basis.

• Prepare client reports and participant statements.

• Prepare initial 5500 reports.

• Prepare annual compliance testing.

• Assist Processing Administrators with elevated items.

Education and Experience:  Prior experience in participant recordkeeping, fund accounting, or trade processing with a mutual fund company.  Bachelor’s degree preferred. 

Required Skills and Knowledge:  Excellent organizational, problem solving and analytical skills, detail-oriented. Knowledge about ERISA and applicable sections of the Internal Revenue Code a plus.  Must be able to manage competing deadlines. 

Required Licenses and/or Certifications:  None required, but having Qualified 401K Administrator (QKA) certification or an interest in obtaining QKA certification preferred.

Physical Demands:  Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions:  Normal office conditions.

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position.  Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against