Vice President, Cross-Functional Relationship Mgt and Business Dev

Vice President, Cross-Functional Relationship Management and Business Development

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Cross-Functional Relationship Management and Business Development to join our Corp Trust Client Practice team. This role is located in New York, NY.

In this role, you’ll make an impact in the following ways: 

Revenue-Generating (RG) Responsibilities:

• Stand up and lead a Corporate Trust Bidding Desk focused on direct revenue generation for basic service trustee and paying agent roles.

• Manage and develop entry-level staff and analysts responsible for bidding on new deals; establish playbooks, KPIs, training and quality controls to ensure disciplined execution.

• Target and cover infrequent bond issuers; design outreach and bid strategies to position Corporate Trust competitively for episodic issuance.

• Proactively monitor maturing bonds to retain and grow client relationships within Corporate Trust as issuers roll over existing debt or seek new bonds; implement renewal, rollover, and cross-sell motions.

• Focus client coverage on municipal issuers and small corporations; tailor offerings and bid packages to segment needs and pricing dynamics.

• Own a team revenue target, track pipeline, win rates, pricing and contribution margin; course-correct with action plans to meet or exceed target.  

• Support Client Responsible Officer (KYC) activity, Enterprise CRM (ECRM) hygiene, and new business planning and analysis; ensure data integrity, disciplined opportunity management, and timely reporting to drive pipeline health and commercial outcomes.

• Collaborate with risk, legal, operations, and service teams to ensure compliant bids, smooth onboarding, and high-quality service delivery post-win.

• Establish escalation and governance routines with the co-located hiring manager for rapid decisioning on bids, pricing and prioritization.

To be successful in this role, we’re seeking the following: 

Skills and Competencies:

• Commercial Acumen: Hands-on experience with pipeline management, bid strategy, pricing, and revenue forecasting; strong understanding of trustee/paying agent services with Corporate Trust.
• Data Discipline: Familiarity with opportunity management system and rigorous Enterprise CRM (ECRM) hygiene; commitment to accurate reporting and analytics.

Performance Metrics:

• Operational Effectiveness: Cycle-time reduction from bid to onboarding, handoff quality, adherence to governance routines, Enterprise CRM (ECRM) hygiene scores.

Role Interfaces:

• Internal: Co-located hiring manager, platforms/practices/hubs leadership, product owners, sales/coverage teams, operations, technology, finance, legal/risk/compliance, marketing, Client Responsible Officer (KYC). 
• External: Municipal issuers, small corporations, and relevant market participants to advance bidding opportunities and relationship growth.

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