Jobs and Careers
WM
Area Director, Collection Operations
WMNewtown, PA, United States, United Statesfull_timeVerifiedPosted 2 Dec 2025
About the role
I. Job Summary
This role is responsible for executing the operational objectives and working with Director of Business Optimization to ensure successful financial performance and productivity of multiple Operating Units. Ensures that Operating Units meet or exceed annual objectives and successfully implement organizational initiatives.
II. Essential Duties and Responsibilities
- Works collaboratively with Collection Operation Directors, HR, Safety, and Collections Leaders by contributing strategic vison and integrating a broad range of operation solutions services.
- Develops and implements a market area operating plan, consistent with the accomplishment of long range established objectives which will enhance effectiveness and delineate responsibilities and authority.
- Reviews and evaluates market area performance on a continuing basis and establishes proper measures of performance.
- Counsels managers as to execution of programs, and when necessary provides direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions.
- Develops operating unit budget in a timely manner, forecasting financial and human resource needs for future time periods.
- Assists managers in budget optimization; provides budget compliance support.
- Oversees personnel needs of the department including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
- Organizes and schedules all necessary resources required to accomplish activities.
- Attends regularly scheduled Profit and Loss (P&L) reviews, and executes prescribed programs on routing equipment utilization, equipment maintenance, and labor and material costs.
- Implements and maintains programs to improve the safety, productivity, and profitability of the Market Area; Ensures compliance with Department of Transportation (DOT)/Occupational Safety and Health Act (OSHA) and other Federal and State regulations.
III. Qualifications
A. Required Qualifications
- Bachelor's Degree (accredited) or in lieu of degree
- High School Diploma or GED (accredited) and four (4) years of relevant work experience
- 10+ years of prior work experience (in addition to education requirement) in Operations Management including at least three years managing a team of two or more individuals.
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Frequently
- Repetitive Motions
- Eye/Hand/Foot Coordination
- Sitting
- Talking
- Hearing
Constantly
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natura
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s