Vertical Vice President, Technology

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

The Wedding & Events Vertical includes BridalLive, Total Party Planner, and Aisle Planner, with continued growth expected through product expansion and potential M&A activity. Each business has built strong engineering capabilities within its product, creating a solid foundation for innovation. As the portfolio grows, there is an opportunity to further align engineering leadership, standardize development practices, modernize platforms, and accelerate product innovation—while strategically leveraging AI to improve engineering team productivity and deliver differentiated, AI-enabled capabilities within the products across the vertical.

The Vertical Vice President, Technology, is a senior technology leader responsible for driving engineering execution, operational excellence, and organizational capability across the vertical. This role will provide centralized technical leadership to improve delivery predictability, strengthen platform reliability, and drive adoption of AI-enabled development practices that increase engineering productivity and accelerate innovation.

The VP leads Engineering Managers and a distributed team of engineers and analysts across multiple SaaS products, delivering high-quality, predictable outcomes while building scalable engineering practices that support growth, product innovation, operational efficiency, and long-term platform modernization.

This leader will partner closely with Product and business leaders to strategically leverage AI and automation to:

• Increase engineering velocity and development efficiency

• Accelerate delivery of high-quality product capabilities

• Deliver differentiated, value-creating features

• Support pipeline generation, customer acquisition, expansion revenue, and retention

Ultimately, this role ensures the technology organization can scale effectively while supporting long-term product innovation, operational efficiency, and revenue growth across the Wedding & Events Vertical.

Primary Responsibilities:

Engineering Execution & Delivery

• Lead end-to-end engineering execution across BridalLive, Total Party Planner, and Aisle Planner.

• Ensure predictable, high-quality delivery aligned with product roadmaps and vertical business priorities.

• Partner closely with Product, Design, and QA to drive speed, quality, and measurable customer impact.

• Align engineering initiatives with growth objectives, including new customer acquisition, expansion revenue, payments attachment, and customer retention.

• Accelerate development through the adoption of AI-assisted engineering practices, including code generation, testing automation, and release optimization.

Engineering Excellence, Platform Reliability & AI-Enabled Productivity

• Establish and uphold standards for code quality, system performance, scalability, and security.

• Implement best practices for automated testing, observability, incident response, and operational readiness.

• Drive platform modernization and technical debt reduction across the portfolio.

• Deploy AI-enabled tools and workflows to increase developer productivity and reduce development cycle time.

• Foster a culture of craftsmanship, ownership, and continuous improvement supported by data and automation.

Operating Model & Process Leadership

• Own and evolve Pod & Sprint operating frameworks to optimize collaboration, planning, and delivery cadence.

• Standardize engineering practices across multiple business units.

• Continuously evaluate team structure, capacity, and workflows to improve efficiency and throughput.

• Use data and AI-driven insights to improve estimation accuracy, capacity planning, and delivery predictability.

Talent & Organization Leadership

• Directly manage Engineering Managers and develop them as strong people and delivery leaders.