Manager, Merchandising Process

Overview

If you want an exciting job with one of the largest off-price retailers in the nation, join Burlington Stores, Inc. team as a Manager, Merchandising Process!

 

Position Summary:

The Manager, Merchandising Process, is responsible to manage and monitor the Merchandise Process Analyst team to maximize profit by minimizing operational processes and order processing cost.  This manager will lead the team in developing, training and executing best practices to drive efficient operational processes, order management, pack configuration and effective use of technology.

 

Manages the MPA team (3-6) for the specified business group.

Partners with Director to manage workflow and flex resources to maximize overall efficiency of the team and process. Required to work under tight deadlines with heavy workloads and high visibility to merchandising leadership. 

 

Leadership

• Successfully drives business results though positive, influential leadership by demonstrating high professional and personal standards
• Creates an environment where people are encouraged to reach their full potential. Coaches and develops team members through regular group and one-on-one meetings, as well as in-the-moment coaching. Offers constructive and specific feedback on performance opportunities; supports associates' Individual Development Plans by offering achievable and relevant actions.  Assigns projects and tasks that provide the opportunity to build and refine the associate's skills
• Models a service mindset and a strong sense of urgency. Demonstrates how to rebalance priorities and keeps stakeholders apprised of the status of open issues. Shows consistency and reliability in actions; supports cross-functional partners' initiatives and presents a collaborative and positive attitude.
• Sets high standards and consistently holds team members accountable. Recognizes and rewards success of team and others.
• Identifies, develops and retains the next generation of leaders. Promotes continuous learning and improvement to adapt to evolving business needs and challenges. Regularly seeks out personal development opportunities to build leadership skills. Positively acts on feedback.

Relationship Management

• Builds relationships with management/peers in merchant teams as well as vendor partners. Works collaboratively with cross-functional departments on projects & creates plans of action to resolve issues. Develops and maintains a reputation of credibility and responsiveness to others.
• Empowers team to work collaboratively to solve problems and make decisions to improve merchandising operations and the end-to-end order process.  Effectively influences leadership on teams’ point of view. 
• Communicates frequently and effectively while creating an environment where suggestions, ideas and concerns are openly shared. Utilizes active listening skills and responds appropriately.  Ensures the team is informed, on-track and aligned.  Develops and maintains a network of cross functional contacts. 

Business Acumen and Analysis

• Demonstrates strong analytical leadership by empowering the team to drive process improvements, foster collaboration in solution development, ensure data integrity, and support innovation. Encourages independence while serving as a resource for guidance and issue resolution. Develops talent by analyzing team's performance and focusing on coaching opportunities.
• Demonstrates an entrepreneurial spirit by generating ideas, insights and solutions utilizing analytical reasoning. Fosters an environment of continuous improvement, anticipates issues and develops the appropriate recommendation. Empowers the team to do the same.
• Approaches problem solving in partnership with cross functional teams to ensure delivery of solutions that provide a positive result for the company. Demonstrates flexibility when faced with changing business conditions. Is comfortable working in the grey and dealing with ambiguity.
• Models the ability to think long-term and align actions with overarching business goals. Communicates current and future developments in work area to team and provides direction.

Education and Process Management

• Develops and provides training materials and methods, facilitates and coaches merchants on merchandising operations processes and tools, as well as coaches the team on how to deliver and develop effective, impactful training.
• Identifies opportunities, gains alignment with leadership, and implements solutions that improve customer experience-treasure hunt, make it easier for the vendor, and streamline supply chain processes to lower processing costs to impr