Client Partnership Lead - Providers

Overview

Build Strategic Partnerships and Drive Growth in the Provider MarketAre you ready to deepen relationships and accelerate growth with hospitals, health systems, and integrated delivery networks? As Client Partnership Lead – Providers, you’ll lead account strategy and business development for a portfolio of provider clients—positioning HMA as a trusted partner for solutions that address today’s most critical challenges in care delivery, financial performance, and operational transformation.

 

This role combines strategic account planning with hands-on client engagement, forging executive-level relationships and introducing innovative services that deliver measurable impact. If you thrive on building trust, influencing decision-makers, and driving growth in a dynamic healthcare environment, this is your opportunity to make a significant difference.

 

The ideal candidate will have at least 10 years of experience driving growth within the provider market. This leader will be a part of our Growth Office and must have significant experience building client relationships and increasing market share to identify opportunities to add value. Specific expectations and responsibilities are outlined below.

 

Job Summary

The Client Partnership Lead is responsible for driving strategic account growth through proactive business development, client relationship management, and internal collaboration.  This role focuses on expanding and growing relationships within key accounts, identifying new business opportunities, and executing strategies that deliver measurable revenue growth.  The Client Partnership Lead acts as the primary liaison between the client and HMA – developing deep understanding of client priorities, aligning HMA’s capabilities to address evolving needs, and ensuring high client satisfaction and loyalty.

Responsibilities

Work Performed and Job Requirements

• Account Planning & Strategy
  • Develop and execute a strategic account business plan to drive growth across assigned accounts.
  • Maintain a deep understanding of client priorities, market context, and competitive positioning.
  • Identify new opportunities to expand HMA’s presence across business units and buying centers.
  • Monitor and communicate client organization changes, business drivers, and risks to HMA leadership.
  • Lead regular account reviews, including Quarterly Business Reviews (QBRs) and performance updates for both client and internal stakeholders.
• Business Development & Revenue Generation
  • Generate and maintain a qualified pipeline sufficient to meet or exceed annual revenue goals.
  • Lead pursuits and close deals by leveraging relationships, insights, and commercial expertise.
  • Identify and penetrate new buying centers within existing client organizations to expand HMA’s footprint.
  • Introduce new services and solutions across the breadth of HMA that align with client needs and strategic objectives.
  • Use commercial acumen to improve win rates and deal profitability—contribute to proposal strategy, pricing, and negotiation.
  • Partner with pursuit teams to develop compelling proposals, presentations, and go-to-market approaches.
  • Strategize on firm-wide outreach efforts into priority accounts; coordinate outreach into assigned accounts and conduct personal outreach to garner new business.
• Client Relationship Management
  • Serve as the primary relationship manager for assigned client accounts.
  • Meet regularly with client executives, decision-makers, and influencers to strengthen relationships and identify opportunities.
  • Nurture existing buyer relationships while cultivating new client sponsors across levels and functions.
  • Lead service recovery and client risk management efforts to protect relationships and revenue.
  • Leverage procurement expertise to enhance HMA’s position on preferred supplier lists (PSLs) and reduce sales cycle time.
• Internal Collaboration & Delivery Enablement
  • Mobilize HMA’s full breadth of capabilities to meet client needs and drive account growth.
  • Foster cross-practice collaboration, connecting subject matter experts (SMEs) and executives to enhance solutions and delivery.
  • Partner with delivery teams to ensure consistent, high-quality client experiences and outcomes.
  • Provide account insights and market feedback to leadership, practice leaders, and marketing teams.
• Market Positioning & Thought Leadership
  • Represent HMA at industry events, conferences, and client forums to promote brand visibility and credibility.
  • Contribute to thought leadership initiatives, including articles, speak