Customer Account Representative

Company Description

Elevare Branding is a dynamic marketing and brand strategy firm committed to elevating businesses through precision, creativity, and operational excellence. Our team partners with organizations to build strong brand identities, execute impactful campaigns, and deliver measurable growth. We pride ourselves on professionalism, innovation, and a collaborative culture that empowers every team member to contribute meaningfully to our continued success.

Job Description

We are seeking a motivated and detail-oriented Customer Account Representative to join our Houston team. This role is responsible for managing client accounts, ensuring satisfaction, and serving as a primary point of contact between our company and our valued partners.

The ideal candidate is professional, organized, and committed to delivering exceptional service while contributing to overall business growth.

Responsibilities

• Serve as the primary contact for assigned client accounts

• Build and maintain strong, long-term client relationships

• Understand client needs and provide tailored solutions

• Coordinate internally to ensure timely and accurate delivery of services

• Monitor account performance and provide regular updates

• Address client inquiries and resolve concerns efficiently

• Support account growth through strategic upselling opportunities

• Maintain accurate records and documentation

Qualifications

• Strong communication and interpersonal skills

• Professional demeanor with a client-focused mindset

• Excellent organizational and time management abilities

• Ability to multitask and manage multiple accounts effectively

• Strong problem-solving and decision-making skills

• Proficiency in standard business software and CRM systems

• Ability to work independently and collaboratively within a team

• Bachelor’s degree in Business, Marketing, Communications, or related field preferred

Additional Information

• Competitive salary ($55,000 – $59,000 annually)

• Opportunities for professional growth and advancement

• Ongoing training and skill development

• Supportive and collaborative work environment

• Performance-based growth opportunities

• Stable full-time position with long-term career potential