Operations Manager

Operations Manager - Onsite
East Longmeadow, MA

Come make the world and accelerate your success. 

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  
As an Operations Manager, you’ll be part of our East Longmeadow, MA team working as Onsite employee. You’ll get to:   

• Report to the Plant Manager and be responsible for the both, shift operations leadership team and the supervision of approximately 250 employees.
• Provide clear direction to support plant-wide goals and initiatives pertaining to safety, quality, delivery and cost.
• Create and foster a strong safety culture through consistent communication (weekly/monthly employee meetings, toolbox talks, EH&S trainings).
• Participate in EH&S incident reporting including near miss, accident investigations and corrective action.
• Support continuous improvement projects and drive lean manufacturing principles. 
• Develop staffing plans based on forecasted demand, including the hiring of new employees and the redeployment of current staff throughout the facility accounting for staffing and demand variance.
• Facilitate onboarding and training for all new hires, working in conjunction with Human Resources.
• Develop a working knowledge of the equipment and processes in the production area to be able to balance decisions pertaining to customer, employee and business need.
• Manage employee time and attendance by maintaining attendance records and PTO usage.
• Serve as a change agent in the implementation and execution of new processes that increase efficiency and on-time delivery.
• Manage inventory accuracy through cycle counts, scrap transactions and production transactions.
• Interact with employees and build strong relationships by regularly spending time on the plant floor listening to concerns and suggestions in order to identify areas to target for improvement.
• Inspire a sense of ownership by regularly engaging in conversations around associate’s strengths and development needs.
• Take an active role in the professional development of themselves and their team members.
• Manage employee performance and development through the annual review processes.
• Remain cognizant of how employees treat one other and escalate issues where necessary.
• Promote positive employee relations by remaining cognizant of how employees treat each other and encouraging consistent leadership involvement and availability.
• Help create a positive work environment through employee appreciation and recognizing effort. 

The Person:  
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:  

• Report to the Plant Manager and be responsible for the both, shift operations leadership team and the supervision of approximately 250 employees.
• Provide clear direction to support plant-wide goals and initiatives pertaining to safety, quality, delivery and cost.
• Create and foster a strong safety culture through consistent communication (weekly/monthly employee meetings, toolbox talks, EH&S trainings).
• Participate in EH&S incident reporting including near miss, accident investigations and corrective action.
• Support continuous improvement projects and drive lean manufacturing principles. 
• Develop staffing plans based on forecasted demand, including the hiring of new employees and the redeployment of current staff throughout the facility accounting for staffing and demand variance.
• Facilitate onboarding and training for all new hires, working in conjunction with Human Resources.
• Develop a working knowledge of the equipment and processes in the production area to be able to balance decisions pertaining to customer, employee and business need.
• Manage employee time and attendance by maintaining attendance records and PTO usage.
• Serve as a change agent in the implementation and execution of new processes that increase efficiency and on-time delivery.
• Manage inventory accuracy through cycle counts, scrap transactions and production transactions.
• Interact with employees and build strong relationships by regularly spending time on the plant floor listening to concerns and suggestio