Manager, Clinical Relations

Company Description

About Chamberlain University

Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 22 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with nine Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.

There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!

Adtalem believes in a culture of collaboration, creativity, and innovation, which thrives when we can work flexibly. Depending on your location, this role may be hybrid or remote.

• HYBRID – If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest of the workweek spent working from home.
• REMOTE – If you live over 50 miles from Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL, this role is remote. However, occasional office visits may be required based on business needs, with advance communication for such requests.

Job Description

Opportunity at a Glance
 This non-academic post will provide day-to-day supervision of the clinical coordination team, for students in years 2 & 3, within Clinical Operations. This position requires a high level of leadership and analytical skills to advance the wellness and support programs of Chamberlain College of Nursing (CU). The Manager will be sensitive to the broad range and complex clinical coordination issues and appropriate resolutions.  The Manager must maintain current knowledge of compliance measures and accreditation requirements of assigned region.

Responsibilities

• Maintain a high level of quality clinical services through supervision of Clinical Coordination Specialists

• Review and prioritize of student clinical escalations

• Complete performance review evaluations for direct reports

• Provide coverage back-up for Clinical Coordination Team, when short-staffed

• Participate in quality assurance tasks, including review of clinical placement records, accreditation site visits, etc.  

• Plan, develop and present trainings for healthcare partners and internal colleagues

• Maintain a flexible schedule, with a willingness to participate in university activities and events

• Maintain relationships with key community partners

• Assist in budget preparation, tracking program/division expenses

• Demonstrate an ability to work collaboratively with students, faculty, colleagues, and university leadership

• Participate in leadership team meetings and other leadership development activities

• Performs other duties as assigned

• Complies with all policies and standards

Qualifications

• Bachelor's Degree Required
• Master's Degree from an accredited institution Preferred.
• 3+ years of professional experience in an administrative and/or supervisory capacity Required
• 2+ years of Coordination experience Preferred
•  Ability to lead teams including talent management in hiring, holding accountabilities, growth and development of direct reports
• Excellent computer and written and oral communication skills
• Strong leadership and in-depth knowledge of standard operating procedures and polic