Manager, Defense Industrial Base and Critical Infrastructure Programs

Who Are You?

You describe yourself as a quick learner, self-starter, organized, and self-motivated. You have a bias for action and are meticulous about details. You enjoy being in a customer facing role and can converse easily with all levels of management. You have a passion for continuous learning—you enjoy learning about each customers’ unique pain points and helping them find creative solutions. You are not easily intimidated by a challenge and enjoy wearing multiple hats. You can assess the utility of a technological tool and understand and communicate its functions to both explain and improve it. Your friends and family describe you as friendly but also outgoing and tenacious.  You take pride and ownership in your work and enjoy being the face of the professionals in the background.  You work well independently or in a cross-functional team. You have experience leading a project, client account and team of professionals.

Skills for Success

• Bachelor’s degree or background in a software, technology, political science, international relations, or national security/Federal Government related field.
• Strong Microsoft Office skills- particularly Excel and PowerPoint
• Oral and written communication is clear and persuasive
• Advanced writing and editing abilities
• Demonstrates the ability to give confident and informative presentations in person and remotely
• Meticulously organized, detail oriented, and maintain detailed and accurate records.
• Proven ability to manage project timelines, resources, and tasks
• Analytical mindset used to collect and analyze information, problem-solve, and make decisions or informed recommendations to customers
• Receives and gives constructive feedback to push the business forward

A Day In The Life- Senior Manager

The daily mission as a Senior Manager is to:

• Help your clients achieve success in their unique mission and
• Grow Exiger by providing value to your customers and peers

Everything you do revolves around this mission, which means every day is different because your clients’ needs are always changing and evolving. On a given day, you could do any of the following:

• Develop a presentation that outlines Exiger’s core technology in support of supply chain security solutions
• Onboard new users and brief them on all the capabilities we can provide
• Develop new ways to apply Exiger technology based on the client’s mission and work with their internal team to test and roll out
• Conduct training (in-person or virtual) on how your clients can apply the technology to their mission
• Attend a conference about Supply Chain Risk concerns
• Advise your clients on how best to utilize the software and tools they’ve purchased to obtain actionable insight
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• Conduct initial troubleshooting on any technical issues your clients are having and work with the tech team to resolve
• Translate your clients’ needs and mission into products Exiger can offer and confidently propose those ideas to the client
• Inquire about a client’s needs and maintain client success by developing trust and rapport
• Mentor junior analysts, peers, and leadership and serve as the final review of their work prior to client delivery.
• Provide internal trainings or education on Exiger processes or certain subject matter
• Serve as a performance manager for junior managers and analysts, guiding their growth and development in their careers and helping them to be more successful

• Provide support to the Exiger sales team to highlight accomplishments your clients are experiencing as a thought leader in the SCRM world
• Analyze data from Exiger products to make informed recommendations to each customer based on their value drivers

Preferred Qualifications

• Defense Industrial Base and US government experience preferred
• Current Security Clearance Holder, SECRET or higher OR ability to get and maintain one.

• Experience in supply chain risk management (SCRM)
• Experience as a Customer Success Manager (CSM) or Project/Program Manager

Benefits

• Health. Dental, and Vision Insurance
• 401K match
• Flexible hybrid, in-office or remote, work from home arrangements possible
• 16 weeks paid maternity/paternity leave
• Discretionary time off
• Access to holisticly.co, a subscription service that allows you to pick wellness benefits

This position is remote eligible within the United States, excluding residents of California, Colorado, and New York.

 

Exiger is revolutionizing the way corporations, government agen