Warehouse Manager

JOB TITLE: Warehouse, Facilities, and Installation Manager

DEPARTMENT: Operations

REPORTS TO: Managing Director

FLSA STATUS: Exempt

JOB TYPE: Full-time

LOCATION: Raleigh, NC

SUMMARY OF POSITION

Manage installation and facilities personnel.  Manage all aspects of the warehouse and facilities, to include, equipment, processing and tracking of incoming freight, the upkeep of stock/inventory and the cleanliness of the facility.  Ensure the efficient management of the company’s warehouse and storage operation.

ESSENTIAL RESPONSIBILITIES

• Supervise Field Service Specialists, including creating development plans, quarterly and annual review of performance.
• Supervisor Warehouse Specialist to ensure the facility is clean.
• Train Field Service Specialist to ensure safe, efficient and cost-effective warehouse operations and on-site operations. 
• Schedule training as needed with set agenda.
• Communicate with Operations management daily to schedule deliveries and allocate manpower.
• Ensure professionalism, customer service and safety are exhibited by Field Service Specialist every day.
• Manage Field Service Specialist are accurately completing paperwork, including timesheets, trip records, etc.
• Ensure Field Service Specialist and Warehouse personnel adherence to established policies and procedures.
• Ensure all incoming product is properly accounted for, organized and inspected for damage upon receipt and noting any such damage on the Purchase Order and Bill of Lading.
• Print work orders immediately to get delivered scheduled.
• Manage warehouse space, including up-to-date inventory reports.
• Organize and schedule installations
• Manage quarterly bonus program for Field Service Specialist
• Manage the tracking and timely processing of purchase orders
• Manage all company owned or leased facilities, installer vehicles and equipment, to include maintenance
•  Budget responsibilities

Requirements

• High School diploma or its equivalent required
• Supervisory or leadership experience preferred
• Warehouse management experience preferred
• Field Service Specialist and/or installation experience preferred
• Strong customer service focus
• Strong time management skills

Benefits

• Medical, Dental, Vision
• Basic Life AD&D (100% employer paid)
• Short Term Disability (100% employer paid)
• Long Term Disability (Not employer paid)
• 401(k) + matching
• Supplemental Insurance
• Flexible Spending Account
• Paid Time Off
• Paid Parental Leave (6 weeks)
• 2 Volunteer Days
• 9 Company Paid Holidays
• Employee advocates serving to sustain employee wellness in the workplace