Business Program Manager

The Cloud & AI organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft is one of the largest enterprise service companies in the world.

The CISO & MSR Business and Financial Operations team enables strategic workforce planning, headcount governance, financial operations, business insights, and operational excellence across Microsoft's security and research organizations. We aer looking to hire a Business Program Manager to our team! The Business Program Manager will drive complex cross-functional programs focused on headcount management, workforce planning, operational reporting, business rhythms, process improvement, and executive decision support.

This role requires a highly analytical and strategic operator who can translate data into actionable insights, influence senior stakeholders, improve operational effectiveness, and lead initiatives that help the organization meet its people, financial, and business objectives. The role will partner closely with Finance, HR, Talent Acquisition, Business Managers, Chiefs of Staff, and Security and Research leadership teams.

• Lead complex business and operational programs supporting workforce planning, headcount governance, recruiting execution, and financial operations across CISO and MSR.
• Establish and manage business rhythms, executive reporting, scorecards, dashboards, KPIs, and OKRs that provide leadership visibility into organizational health and performance.
• Conduct business program evaluations and cost-benefit analyses to identify opportunities for operational improvement, increased efficiency, and better business outcomes.
• Analyze workforce, recruiting, financial, and organizational data to identify trends, risks, dependencies, and opportunities, and develop actionable recommendations for leadership.
• Drive cross-functional alignment among Finance, HR, Talent Acquisition, Business Operations, and Engineering leadership teams to achieve strategic objectives.
• Design, implement, and continuously improve scalable processes, governance mechanisms, and operating procedures that enhance organizational effectiveness.
• Partner with leaders to develop execution plans for new initiatives, organizational changes, workforce investments, and business priorities.
• Manage complex projects from planning through execution, ensuring milestones, risks, dependencies, and stakeholder communications are effectively managed.
• Present business insights, recommendations, and program outcomes to executive stakeholders and influence decisions through data-driven storytelling.
• Mentor and guide team members on business planning, operational excellence, analytics, and program management best practices.

Required qualifications:

Preferred qualifications:

• Experience leading complex cross-functional programs involving multiple stakeholder groups and competing priorities.
• Experience building executive-level reporting, dashboards, scorecards, KPIs, or business rev