Utilities Labor Crew Chief I - Low Pressure

Date Opened: Monday, July 21, 2025 12:00 AM

Close Date: Monday, August 04, 2025 12:00 AM

Department: Charlotte Water Department

Salary: $23.00 - $25.75 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn, and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County, and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews, and Pineville. Charlotte Water’s FY 23 budget is $535M and a five-year capital program of $2.5 billion. We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.

SALARY:

$47,480.00 - $52,253.00 Commensurate with Experience

JOB SUMMARY

This position supervises assigned crew and performs skilled and semi-skilled tasks of above average difficulty.  Work involves overseeing a crew; cleaning and unclogging sewer systems; maintaining and repairing the utilities water distribution and wastewater collection systems; operating power tools, driving heavy trucks, and operating small, medium, and some heavy equipment; cleaning pipes; exercising water valves; and installing and repairing fire hydrants.  This position performs as a first responder, identifies hazards, conducts safety checks, and ensures compliance with safety and City regulations and policies.

ESSENTIAL JOB FUNCTIONS:        

• Leads and supervises Utility Technicians on jobsite and performs lead, skilled, and semi-skilled tasks related to repair and maintenance of wastewater collection and water distribution systems; cleans pipes; exercises water valves; repairs and installs fire hydrants; and acts as first responders to SSOs.
• Identifies hazards to determine if job can be performed safely; conducts required safety checks for work in confined spaces.
• Enters and completes work orders in WAM.
• Functions in a leadership and supervisory role onsite; assigns and reviews work of other work team members; trains other personnel; and serves as a competent person on jobsite.
• Evaluates material requirements for daily tasks.
• Makes decisions concerning City Right of Ways and traffic control.
• Utilizes the following:  mini excavators, jetters, hydraulic generators for hydrant and valve trucks, rodders, and vac machines.
• Responds to customer inquiries and issues.
• Coaches and motivates crew members by communicating needs and expectations through proper training.
• Locates covered meter boxes; fixes leaks in water meter boxes.
• Assists crews with making low pressure sewer taps.
• Maintains records; and generates reports.
• Plans/schedules short-term work; assigns and reviews work of others;
• Supervises and coordinates work activities of assigned staff; assigns work, monitors status of work, and inspects completed work; participates and provides input in staffing decisions relative to hiring, firing, discipline, and promotional opportunities; evaluates performance; mentors staff; aids with career development, and responsible for completing performing evaluations for assigned staff.
• Conducts and documents job safety requirements.
• Performs other related job duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma or GED from an accredited school; technical or