We anticipate the application window for this opening will close on - 31 Oct 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Senior Project Manager serves as the primary point of accountability for both internal and external stakeholders across a range of customer-facing projects within Acute Care & Monitoring. This role is responsible for leading the application of the Integrated Solution Delivery Model to ensure successful healthcare implementation outcomes.

Drawing on a strong foundation in project management, technical expertise, and business acumen, the Senior Project Manager will guide and influence cross-functional teams and stakeholders. They will champion best practices, foster effective communication, and drive high levels of customer adoption and solution success.

Throughout each implementation, the Senior Project Manager will collaborate closely with internal clinical and technical leads, service engineers, leadership, and external clinical and technical partners to coordinate and execute all activities critical to project success. 

Project Management Leadership and Accountability

• Holds full accountability for the successful delivery of customer outcomes by applying best practices in project organization, stakeholder engagement, benefits realization, risk and issue management, planning and control, change management, and quality assurance.

• Oversees the operational execution of assigned projects, acting as the primary liaison among external clients, internal project teams, sales, clinical product specialists, and line management.

• Leads and coordinates one or more cross-regional project teams, ensuring alignment and progress across all workstreams.

• Serves as the main point of contact for external clients, managing project scope, scheduling and facilitating communications, coordinating clinical and technical requirements, and guiding the project through planning, training, execution, and go-live phases.

• Provides strategic technical and analytical insights to leadership and governance bodies to support informed decision-making.

• Ensures all project documentation is properly maintained, stored, and shared with relevant team members to support ongoing customer needs.

• Develops and maintains comprehensive project plans, meeting documentation, and progress reports to track all technical and clinical project activities.

• Monitors project performance using defined metrics and tools to ensure alignment with goals and timelines.

• Facilitates collaboration across internal and external clinical and technical teams, ensuring all requirements and outcomes are documented and met.

• Communicates significant project impacts and account health updates to internal and external stakeholders in a timely and transparent manner.

• Leads and facilitates project kick-offs and milestone meetings, both onsite and remotely, in accordance with established methodologies.

• Ensures the completion and proper archiving of all project deliverables and documentation in approved repositories.

Risk Mitigation and Issue Resolution

• Proactively manages risks across all project dimensions to minimize disruptions and ensure strong customer adoption.

• Maintains control over project constraints—scope, cost, schedule, and measurable outcomes—to ensure successful delivery.

• Identifies and resolves project issues promptly to meet productivity, quality, and client satisfaction goals.

• Escalates critical risks and issues to leadership as appropriate, ensuring transparency and timely intervention.

Operational Improvements

• Stays current with advancements in project management methodologies and contributes to the continuous improvement of service delivery practices.

• Oversees all phases of the project lifecycle—from intake through implementation and closure—ensuring alignment with Implementation Services best practices and policies.

• Ensures full compliance with all corporate, IT, and customer-specific policies and standards, including those of Medtronic.