Administrative Assistant - Falls Family Dental

About Us:

Located near one of Canada’s most famous attractions, Falls Family Dental has been serving our community for over 30 years where our team is dedicated to providing the highest quality of oral care. Led by Drs. Ernest Philpott and Joshua Garcha, we provide an array of services to fit our patients’ needs which includes cleaning services, extractions, crowns and bridges, root canals, fillings, wisdom teeth and x-ray services.  

We pride ourselves on providing exceptional dental care as our 4.8 stars on Google reviews is evidence of our patient service, commitment to continuous learning, and innovative technology. 

Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support. 

Our modern practice is conveniently located north of Niagara Falls, Ontario! 

https://fallsfamilydental.ca/ 

Schedule: Part-Time

• Mondays - 3:00 pm to 9:00 pm
• Tuesdays - 3:00 pm to 9:00 pm
• Wednesdays - 3:00 pm to 9:00 pm
• Thursdays - 11:00 am to 6:00 pm
• Occasional Fridays (between 8:00 am and 5:00 pm) and Saturdays (8:30 am to 2:30 pm) are required

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
• File insurance claims and processes patient payments

About You:

• Prior administrative experience in a dental office required
• Excellent verbal and written communication skills
• Ability to work collaboratively in a team environment; strong customer service orientation
• Strong organizational and time-management abilities
• Proficient in using dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.