Sales Engineer - Springfield, OH

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

 

 

Job Title: Sales Engineer - Springfield, OH

REPORTS TO: Customer Service Manager – New Equipment

 

What we offer:

 

Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

 

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

 

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

 

Holidays: 10 paid holidays per year

 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name –people committed to providing our customers with lifting equipment and services that lift their businesses.Everything we do, we do with passion and drive.
We believe diversity drives business success and is the foundation for our growth. We welcome differentbackgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This iswhat makes Konecranes a unique place to work.

PRINCIPAL RESPONSIBILITIES:
 
Prepare commercial and technical proposals for overhead material handling equipment to be utilized in a production or maintenance capacity in a variety of industrial environments (power plants, generalmanufacturing, steel mills, pulp and paper mills, etc.)
 
Establish distributor (customer) requirements. Analyze material handling application including physical environment (temperature, location, dust, humidity, presence of gases or vapors, etc.), industrial process (types of loads, precise load handling, weight of loads, throughput requirements, reliability factors such as up-time, whether equipment is part of process or for maintenance, required safety features, etc.), type of controls (2-speed, variable frequency, radio, etc.), capacity, voltage, speed, dutyclass, design standards (European, US, Canadian, International), and local codes (construction/electrical). Review and interpret specifications, discuss with distributor and maketechnical suggestions or present options to enhance productivity and reliability of equipment. Mayprepare cost/benefit analysis for distributor, depending upon application and specifications. Rely on engineering knowledge and overall knowledge of industrial applications and/or industry experience.
 
Design material handling solution (overhead crane, jib crane, monorail, workstation or combinationthereof) to meet application requirements utilizing knowledge of technical parameters, industrial applications and constraints of available products.
 
Establish specifications and parameters to be used to size and select proper components(electrical/mechanical/structural), based upon customer requirements. Utilize proprietary software,price books, product manuals, and manual calculations to design and select appropriate components. Interpret software results and evaluate for appropriateness. Make adjustments to software outputbased upon engineering judgement and industry experience.
 
Formalize customer proposal. Prepare and edit CAD drawings of proposed material handling system. Prepare technical documentation, drawings, terms, conditions and pricing.
 
Communicate with distributor’s technical and commercial representatives by telephone, fax, and e-mail.
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Enter new equipment orders into MRP system. Establish and analyze distributor requirements. Utilize knowledge of product and understating of technical parameters to accurately input the data needed toproduce the product specified in the quotation/expected by the customer. Communicate with distributors viatelephone, fax and e-mail.
 
Resolve product warranty issues, design field modifications to material handling components, troubleshoot electrical/mechanical components, identify spare parts through bills of material, drawings and manuals. Communicate with distributors via telephone, fax and e-mail – occasional travel to customer site.
 
Prepare technical and commercial proposals for field modifications, spare