Sr. Contract Negotiation Manager

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

As a member of the Contracts Management Team within Commercial Operations, the Senior, Contract Negotiation Manager is responsible for the successful review, drafting, negotiation, and management of contracts within assigned Client segments and charged with the day-to-day administration of selected contracts, amendments, and related documents.

Essential Duties and Responsibilities

• With minimal supervision, operating within established guidelines, negotiating with Clients through the preparation and revision of various contracts, amendments, and related documents. 
• Prepare and/or evaluate supporting analyses as requested. Make recommendations to Commercial Leadership for improving processes, relationships, and profitability. 
• Responsible for reviewing contract documents for compliance with Teladoc standards, laws, regulations, and profitability guidelines. 
• Review with and obtain approval from Legal Counsel on unique and nonstandard legal terms in client contracts. Work with Legal Counsel to update and finalize client contract templates. 
• Ensure that client contract documents flow through defined contracts management processes in a timely and accurate manner. Ensure contract terms are appropriately communicated to internal business partners. 
• Ensure pricing and terms are captured accurately in contract management systems. 
• Develop appropriate relationships and communication with internal business partners to ensure that client contracts are constructed to support Teladoc strategy, profitability goals, and with consideration for functional operations. 
• Develop and maintain appropriate contract management documents and tools, including but not limited to contract request status reports, contract summary reports, and expiration reports. 
• Deliver ad hoc reports and analyses as requested. Maintain complete, accurate, and up-to-date contract records and audit trails as required. 
• Develop and master familiarity with the information systems utilized within the Company (i.e., Salesforce, SharePoint, Microsoft Teams). 
• Perform other related responsibilities as assigned.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

• Strong computer skills including Microsoft Word, Excel, and PowerPoint is required. Expert document redline experience required. Familiarity with Contract Management software platforms is also desirable, but not required.  
• Demonstrated business integrity and ability to ensure deadlines are met, including re-establishing priorities as necessary. 
• Excellent organizational, written, and oral communication skills. 
• Proven ability to work well and collaboratively with multiple internal business partners or departments to ensure goals are achieved. 
• 8+ years of relevant contracting & negotiation experience required, preferably in the healthcare industry. 
• Bachelor’s Degree from an accredited university required. J.D. and/or MBA very desirable, but not required.

The base salary range for this position is $100,000 - $115,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Work Environment                                       

                              ☐ Office           ☐  Remote                 ☒ Hybrid (Office & Remote)

Travel: ≤10%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

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