Virtual Desktop Engineer

Job Location

Job Description

Information Technology (IT) at Procter & Gamble is where business, innovation and technology integrate to create a competitive advantage for P&G.  Our mission is clear -- we deliver IT to help P&G win with the over 5 billion consumers we serve worldwide.  Our IT professionals are diverse business leaders who apply IT mastery to deliver game-changing, technology-driven business models and capabilities for our 65 iconic, trusted brands.

From Day 1, you’ll be trusted to dive right in, take the lead, use your initiative, and build billion-dollar brands that help make everyday activities easier and make the world a better place. You’ll be doing meaningful work that takes your career places you never imagined. And you’ll do this in creative workspaces where new ideas flourish and where your technical mastery is recognized and rewarded.

The Opportunity

Procter & Gamble is seeking a Virtual Desktop Engineer to support engineering work associated with Citrix-based VDI solution, hosted in Azure.  As a Virtual Desktop Engineer, you will have the opportunity to join a take ownership and provide leadership related to virtualization efforts.  Interested professionals should be motivated by advanced technologies, be a catalyst for change, and have vision for identifying and aligning technology solutions to help support business opportunities.

Position Responsibilities

• Assist in the design, implementation, and maintenance of Citrix-based VDI solutions, including architecting VDI infrastructure components such as Citrix Virtual Apps and Desktops, Citrix Gateway, leveraging both Azure and Edge infrastructures. 
• Collaborate with senior engineers to conduct capacity planning exercises to ensure VDI resources are appropriately sized to meet business requirements.
• Diagnose and resolve technical issues related to VDI architecture, ensuring system reliability and performance.
• Work closely with cross-functional teams to understand business requirements and provide VDI architecture solutions that meet those needs.
• Maintain accurate documentation of VDI architectural designs, configurations, processes, and procedures.
• Participate in the setup of monitoring tools to proactively monitor VDI architecture, identify areas for improvement, and implement enhancements.
• Contribute to VDI security measures and best practices, ensuring that architecture adheres to security policies.
• Keep up to date with the latest industry trends and certifications related to virtual desktop infrastructure and cloud/edge technologies and provide recommendations on product enhancements based on those trends.

The Ideal Candidate

• Is passionate about troubleshooting and leading virtualization efforts.
• Can work independently and learn quickly.
• Is detail-oriented and analytical in nature, with strong problem-solving skills.
• Has the ability to multitask and prioritize, work on multiple projects and manage time effectively.
• Can produce and present technical information to both technical and non-technical personnel.
• Can provide customer-facing support in a professional manner.

Job Qualifications

Required:

• Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science, Software Engineering, other STEM field or 5+ years relevant years of experience/education
• Basic understanding of virtualization concepts and Azure ecosystem/tools
• 3+ years direct experience with Virtual Desktop Infrastructures, preferably Citrix
• Knowledge of Citrix Virtual Apps and Desktops architecture, including understanding of Delivery Controllers, StoreFront, and Citrix Gateway.
• Familiarity with Cloud and Edge infrastructure components, including data center architecture and network connectivity.
• Familiarity with Windows Server and Active Directory.
• Hybrid work schedule, reporting to Cincinnati, OH location. Three in office days/week

Preferred:

• Relevant certifications (e.g., Citrix Certified Associate, ITIL 4)
• Capacity planning skills to determine hardware and software requirements for VDI deployments.
• Familiarity with Powershell and AD Group Policies

Pay Range: $110k-$132k

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total Rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary ra