Associate Director, Requirements & Capabilities Customer and Strategic Marketing Lead

Date Posted:

2026-03-11

Country:

United States of America

Location:

US-NY-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

The Raytheon Requirements and Capabilities (R&C) Investments & Customer Excellence team is hiring a Customer and Strategic Marketing lead.  This leadership role is responsible for defining, governing, and the R&C strategic approach to customer marketing.  The Associate Director owns the end-to-end customer marketing strategy, while directly leading analytical efforts for near real time analysis of environment dynamics, customer behaviors and customer budgets that impact the Raytheon bookings pipeline.  Operating within the Raytheon R&C Investments & Customer Excellence (I&CE) team, the Associate Director ensures that the insights and analysis of customer investment behaviors are translated across the key pillars of I&CE - Customer Excellence, Investments and Aftermarket Strategy.  Close partnership with these leaders and their teams will be critical in addition to integration of the voice of the customer from R&C Customer Account Managers.  In summary, this role will be critical to bridge internal teams to ensure achievement of bookings goals through customer marketing and advocacy initiatives.

What You Will Do

• Establish a consistent cadence and battle rhythm to analyze customer budgets to communicate and drive action with the impacted R&C teams
• Maintain key customer messaging based upon environmental dynamics for incorporation into customer engagements
• Lead and coordinate efforts to increase creativity to drive Customer Intimacy from market insights within the established Customer Engagement Framework
• Partner with Communications and I&CE stakeholders to optimize Raytheon’s key customer marketing priorities
• Analyze customer budgets, data and market analysis to advise and direct Raytheon R&C SBUs on opportunity messaging and pipeline fidelity
• Track and report on domestic and international customer budgets
• Collaborate with RTX Global Government Relations (GGR) at the Federal, State/Local on Public Policy in their advocation and development of new technologies and our solutions
• Domestic travel approximately 2-3 times a year for 2-3 days at a time

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum of 12 years prior market research, data analytics or strategy experience, or Advanced Degree and minimum 10 years’ experience
• 2+ years’ experience with CRM tools – Microsoft Dynamics and/or Salesforce
• Experience operating in corporate matrixed organizations with 1000+ employees, influencing senior leaders across SBUs and functions
• 4+ years’ experience in financial and analytical roles including management of budgets, ROI measurement, KPI definition, and data-driven investment decisions
• 8+ years' experience leading teams – both direct reports and cross-functional project teams

Qualifications We Prefer

• Raytheon product portfolio understanding
• Exceptional written and verbal communication and ability to influence indirectly

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation
• Relocation assistance is not available

Learn More & Apply Now

• Please consider the following role type definition as you apply for this role - Remote: This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed. The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories).

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