Senior Manager, Regulatory Compliance

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

What we’re looking for

As a bank, Toyota Financial Savings Bank is a highly regulated entity subject to oversight by state and federal regulators.  The Compliance Department establishes and maintains a Compliance Management System (CMS) that enables TFSB to effectively identify and mitigate its compliance risk.  One of the keyways in which the Bank’s CMS accomplishes this is through an effective risk management process ensuring that regulatory, reputational and operational risks are identified, escalated and addressed in a timely manner.

The Senior Manager, Regulatory Compliance reports directly to the Chief Compliance Officer, (‘CCO’) and is responsible for providing leadership and strategic direction for management compliance risks arising from regulatory changes, business process changes, State and Federal regulatory examinations, risk assessments, compliance testing, consumer complaints, training and as well as providing advice related to regulatory compliance matters.  This role is the primary point of contact for the Federal Deposit Insurance Corporation (‘FDIC’), the Consumer Financial Protection Bureau (CFPB’) and state regulators covering 50 states. The position is responsible for ensuring that TFSB has programs and processes to meet regulatory expectations. Additionally, the Senior Manager, Regulatory Compliance will be responsible for working cross-functionally with senior leadership at TFSB and TMCC and will represent the CCO in interactions with regulators, business leadership and external service providers.

What you’ll be doing

• Provides strategic leadership and oversight of the Banks’s compliance with all regulatory expectations including FDIC’s Safety and Soundness and the CFPB’s Consumer Protection requirements.

• Provides expertise and guidance related to regulatory requirements and emerging risks that impact on the Bank’s CAMELS ratings and key consumer protection regulations (Reg Z, Reg B, UDAAP etc.)  and State law requirements.

• Lead and provide strategic direction to team for establishing framework to evaluate, execute and validate implementation of regulatory changes initiated by State and Federal legislative action. 

• Partners with Legal, internal Audit, Enterprise Risk and business leadership on strategic initiatives to solve issues impacting the Bank’s regulatory, financial, operational, reputational and legal risks and work collaboratively to deliver expertise to mitigate risks.

• Leads the Bank’s management of state and federal regulatory examinations including coordination of responses, risk identifications through exam process and corrective action.

• Leads the Bank management of customer complaints and address regulatory, legal and operational risks.   Oversee completion of root cause analysis, trend identification, risk escalation and corrective action.

• Lead team with creating/updating Corporate Compliance Policies, supporting Standards, and Procedures required to be used by business units to ensure all operational functions meets state and federal regulatory requirements. 

• Lead independent monitoring of TFSB and TMCC’s compliance with the Bank Secrecy Act and work collaboratively with the BSA Officer to address findings.

• Leads the development and execution of the annual Compliance Training program established by the Chief Compliance Officer.

• Develop and present regular reports Senior Management, the Enterprise Risk Committee and Management Committee addressing the Bank’s risk profile, regulatory trends and compliance with Safety and Soundness expectations. Reports will also be used by the CCO for Board Of Directors updates

• Provide goals and direction to direct reports; Coach, develop and g