Manager, Accommodations Stakeholder Relations – VIP, Protocol, & Data Operations

LA28 does not provide relocation assistance.

The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities.

LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences.

The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community’s uniqueness and creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games.

The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. 

Our Vision is to collectively create what’s next by harnessing sport, community and the power of our differences. Our Mission is to create an unparalleled Paralympic and Olympic Games for athletes, fans, partners, our community and our people.

Values and Behaviors:

• Optimism – Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact
• Integrity – We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn’t easy
• Excellence – We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs
• Inclusion – We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are
• Co-Creation – We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings
• Boldness – We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo

Manager, Accommodations Stakeholder Relations – VIP, Protocol, & Data Operations

The Manager, Accommodations Stakeholder Relations – VIP, Protocol & Data Operations will be a key player in the success of LA28’s accommodations program, serving as the right-hand partner to the Senior Manager and primary liaison for Olympic Family (OFH), Paralympic Family (PFH), and other high-priority stakeholders. 

Reporting to the Senior. Manager, ACM Stakeholder Relations, Tthis person will bring a blend of VIP client service, protocol experience, and operational excellence, ensuring that LA28 delivers high-quality accommodations experiences for senior international stakeholders, while also managing essential data and systems as the Games planning scales up. This includes maintaining detailed tracking tools, supporting the Accommodation Management System (AMS), and driving data accuracy across all areas of stakeholder logistics. 

As planning intensifies, this person will transition into more external-facing leadership, while continuing to support back-end operational needs with a tech-savvy, detail-driven mindset. 

Key Responsibilities:

Relationship Management 

• Act as the primary accommodations contact for Olympic Family, Paralympic Family, and other key stakeholders (e.g., IOC, IPC delegates)
• Deliver white-glove, culturally sensitive service and uphold protocol standards during communications, site visits, and event operations
• Coordinate site visits and pre-Games engagements with hotels and VIP guests
• Build strong relationships with international stakeholders, adapting to cultural nuances and ensuring alignment with Games-time needs