Temporary- Front Desk Assistant- North Charleston

Qualifications

Must be able to:

• Communicate and build relationships with those from diverse backgrounds
• Solve practical problems and deal with a variety of situations presented by individuals in crisis.
• Speak effectively by phone and in person.
• Work effectively in a team-based environment by interacting professionally with a highly diverse team member base on a regular and routine basis.
• Exercise discretion while managing confidential information.
• Through interaction with others, create an Amazing Customer Experience for our facility guests, community partners, and team members.

Must have:

• Strong verbal and interpersonal communication skills.
• Proficiency in basic computer usage and Microsoft Office software.
• Enthusiasm for the mission of the organization.
• Cultural competency
• Excellent organizational skills.
• Ability to think and communicate information through various types of communication media.

Education and Experience

Minimum of a high school diploma or its equivalent and proven experience in facility reception required.

Physical Demands

While performing the duties of this job, the employee is regularly required to:  sit, stand, walk, bend, talk and/or hear, use close, distance and peripheral vision, use depth perception and the ability to adjust focus, use hands or finders to handle or feel objects tools or controls, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

Work is usually performed in an office setting. The noise level in the work environment is usually moderate.

Qualifications

Summary

Serves as front-desk attendant for internal and external contacts. Provides general office support. Green customers answer the telephone, provide directions or information, and solve routine issues. Assists community groups using meeting facilities with their on-site meeting needs.

Essential Duties and Information

• Communicate routine and general information by phone or in person to staff, customers, and/or public about standard services, processes, and procedures using prescribed or established guidelines.
• Perform routine office support functions as requested by various Palmetto Goodwill departments.
• Maintain building security by issuing visitor badges and managing visitor sign-in.
• Maintain a safe and clean reception area.
• Maintain continuity among work teams by documenting and communicating actions, rules, and regulations.
• Contact the police department when potential theft, violence, or threat of violence is observed.