Account Manager

<h2><strong>About the opportunity: </strong></h2> <p> </p> <p>A mission critical role for Media.Monks is the Embedded Marketing Account Manager, who helps our busy client stay on track. This is a role where we need a detail-oriented person with great people skills to help bring our clients strategy to life. We’re looking for someone who can operate as the lead point of contact for any and all matters specific to your accounts, and who will be responsible for defining and delivering marketing initiatives.<strong> </strong> </p> <p>Our ideal candidate is a fast and flexible go-getter who jumps on new opportunities, with a natural aptitude for collaboration and organisation. </p> <p> </p> <p><strong>Role &amp; Responsibilities:</strong></p> <ul> <li>Partner with MediaMonks colleagues to deliver integrated solutions from campaign inception through completion</li> <li>Help lead the brand and clients across multiple integrated touchpoints, as they look to continue to push the boundaries of creative deliverables. </li> <li>Prepare creative briefs, learning agendas, and client presentations with minimal supervision; lead client calls with confidence and maintain control of the conversation - getting back on track if things derail</li> <li>Build a positive working relationship of the partner agencies active on the business</li> <li>Develop strong relationships with both our clients and your counterparts on the Creative, Strategy, Production, and Media teams (Mid-Senior level)</li> <li>Be intimately familiar with the client’s brand, product, market conditions, and competitors - share intel, creative, articles, etc with your teams. Immerse yourself in the essential dynamics, strategies, and drivers of your client’s business</li> <li>Coach and inspire the growth and development of junior agency staff via providing consistent feedback, training, and growth opportunities</li> <li>Lead collaboration on analytics insights and reporting, working with internal MediaMonks and external analytics teams. Lead reporting and analyzing data and preparing reporting presentations..</li> <li>Engage in meaningful discussions with clients and partners to take actions to improve their experience and process working with MediaMonks</li> <li>Champion the agency perspective convincingly with clients. Is persuasive and articulate when communicating work and ideas. Challenge poor client feedback. </li> <li>Demonstrate a passion for the agency, the work, and the client’s business.</li> <li>Lead all productions within your area of responsibility; participate in production conversations and support the Creative and Production teams in any way possible.</li> <li>Ensure all work is accurate, reflects client comments, meets brand standards, and is on strategy</li> <li>Stay on top of all aspects of a project, always able to explain the status, timing implications, and budget implications at each step. Always be two steps ahead on your projects.</li> </ul> <p> </p> <p><strong>Requirements:</strong></p> <ul> <li>6+ years of experience working at an advertising agency, marketing firm, client side, or start-up</li> </ul> <ul> <li>Experience managing a creative process with a base knowledge of production</li> <li>Experience with data and analytics and eagerness to lean into this side of the business</li> <li>Strong interpersonal skills to foster optimal department and client relationships</li> <li>Ability to head off potential conflicts and problems before they materialise, and have strong problem-solving skills</li> </ul> <p>#LI-FP1</p><p><strong>About Media.Monks:</strong></p> <p>Media.Monks is on a mission to create a new future for this industry. Our vision? Build everything with a belief that changing for good comes from changing who does the work. Yep, that means you. Welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world. That’s how we’re able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model. Joining the Media.Monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.</p> <p>At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth. We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle.</p> <p>We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace dive