Director, Executive Operations

About Candor Health 

Candor Health is a healthcare intelligence platform that is powering companies with high quality, transparent, and actionable data in the US on doctors, facilities, insurance plans, costs, and more. We believe that providing higher quality, transparent data not only leads to better decisions, but creates greater trust and confidence for the entire healthcare ecosystem. We are getting data from a variety of growing sources including certification boards, booking sites, claims, social media, and others, with human and automated verification. We have built a high quality data set that has been baked off favorably against other healthcare data vendors, including public companies and startups that have been compiling healthcare data for many years. We are backed by some of the most prominent VCs and angels in healthcare who have a track record of building very successful technology companies.

Life at Candor

Candor Health is focused on solving provider directory accuracy challenges that impact millions of health plan members and billions of dollars in healthcare operations.

We are building a high-impact team that thrives in fast-paced environments, values ownership, and works closely across functions to drive meaningful outcomes.

Job Description

Responsibilities

CEO & Executive Operations

• Ensure ideas, decisions, and commitments from the CEO are followed through — track open items, close loops, and flag when things are slipping.

• Prepare materials for board meetings, investor updates, all-hands meetings, and offsites — own the logistics and create the first draft.

• Lead vendor negotiations and renewals; manage relationships and contracts across legal, accounting, and SaaS vendors.

• Own company-wide operational processes including:

  • New hire onboarding

  • System access provisioning

  • Office and equipment logistics

• Handle ad hoc CEO projects — from competitive research to partner meeting preparation and internal communications.

Product & Engineering Rhythm

• Partner with the CEO and engineering/product leads to set and track OKRs and quarterly objectives across product and engineering teams.

• Own the internal operating cadence — organize team meetings, leadership syncs, and cross-functional standups to ensure the right people are in the right conversations at the right time.

• Prepare and distribute leadership updates, including:

  • Weekly summaries

  • Product milestone updates

  • Progress-against-OKR reporting

• Conduct regular pulse checks with company executives and team leads — surface what’s working, what’s not, and bring insights back to the CEO with recommendations.

• Track follow-through on product and engineering commitments; flag blockers and help teams stay accountable to quarterly goals.

Marketing & Strategic Support

• Support data-related research and analysis for marketing initiatives, including provider directory data pulls and ghost network analysis.

• Help coordinate content production logistics and marketing workflows as needed.

• Conduct competitive and prospect research to support the CEO’s business development and sales efforts.

Qualifications

• 3+ years of experience in management consulting, business operations, or a generalist operator role at a startup.

• Strong organizational skills with the ability to manage multiple workstreams simultaneously without dropping the ball.

• Comfortable with financial administration — you do not need to be a CPA, but should be able to:

  • Manage vendor payment processes