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Manager, Field Installation

Brinks Home
United Statesfull_timeVerifiedPosted 4 Feb 2026

About the role

Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.  We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. Position Overview: We are currently seeking a Manager, Field Installation who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.  Lead a team of installation technicians delivering high-quality, code‑compliant security and smart‑home installations. Own technician staffing, training, safety, and installation quality/cycle time. Key Responsibilities:
  • Recruit, schedule, coach, and performance‑manage an installation team; foster a safety‑first, customer‑first culture.
  • Enforce installation standards and compliance
  • Monitor job cycle times, first‑time‑right %, callbacks, and installer productivity; publish weekly/monthly dashboards.
  • Ensure readiness; coordinate with Field Service.
  • Conduct regular team meetings and ongoing technical training; maintain technician certifications/licensing.
  • Handle timekeeping accuracy, PTO approvals, and corrective action per policy
 Requirements: 
  • Prior leadership of 5+ field technicians in low‑voltage/security systems; strong planning under pressure.
  • Working knowledge of intrusion, fire, access, video, and networking fundamentals.
  • Valid driver’s license; ability to pass background/drug screen; safe driving record
Benefits: 
  • Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
    • Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education
  • To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.
 Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #equalopportunityemployer #veteranfriendly

 

 

 

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Brinks Home

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