Job Description Summary:

We are recruiting an analytical and highly motivated Junior Business Analyst (BA) to join the team dedicated to operating our innovative Retail Solution. You will serve as a key contributor, responsible for translating the strategic vision of our retail system into clear, executable functional requirements.
The ideal candidate has up to 3 years of relevant professional experience and seeks to grow their business and system analysis expertise within a dynamic, high-growth environment. This role will involve hands-on work defining features, optimizing processes, and supporting the commercialization of our comprehensive Retail Management System.

Job Description:

Key Responsibilities

1. Business Requirements Analysis and Documentation Support

• Assist senior team members in conducting practical business analysis to identify operational gaps and needs within the independent retail market.

• Support the gathering and refinement of functional and non-functional requirements for the Retail Management System (e.g., inventory management, payment processing, data analytics).

• Create and maintain detailed documentation, including draft User Stories, Use Cases, and Functional Specifications, ensuring they align with core business objectives.

2. Execution Support and Process Optimization

• Act as a core communication liaison, collaborating closely with the Development, Design, and QA teams to ensure requirements are clearly understood and implemented correctly.

• Assist in managing and prioritizing the Product Backlog based on business value, technical feasibility, and stakeholder feedback.

• Support the analysis of operational Key Performance Indicators and early User Feedback to drive rapid system or process improvements during operations.

3. Market Analysis and Compliance Assistance

• Conduct goal-oriented market research on competitor activities, industry standards, and technology trends within the Retail Management System domain.

• Assist in verifying and supporting compliance with data transparency regulations and internal policies related to system implementation.

• Prepare regular status updates, documentation, and summary reports for the Product Manager and key stakeholders.

Qualifications

Experience & Education

• Experience: 1 to 3 years of professional experience in Business Analysis, Product Support, IT Project Coordination, or a related field within a software or technology environment.

• Education: Bachelor’s degree in business, Information Systems, or a related field.

Core Competencies

• Fundamental understanding of the Software Development Life Cycle and basic Agile methodologies.

• Proven ability to translate business goals into clear, structured documentation.

• Strong proficiency in standard analysis tools (e.g., Microsoft Excel, flow charting tools, documentation platforms).

Preferred Domain Knowledge

• Basic familiarity with Retail Management Systems, payment processing, or inventory management solutions.

• Experience using project management and collaboration tools such as JIRA.

• Experience with data analysis tools (e.g., SQL) to query and analyze system usage or sales data is a significant plus.

Benefits

• Premium Medical Insurance Coverage

• 401(k) Savings Plan

• Paid Time Off (PTO) based on seniority

• Paid Holidays

Additional Workplace Offerings (subject to change or eligibility.)

• Annual Bonus Plan

• Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room

• Summer Fridays

• Complimentary Gourmet Breakfast, Lunch, and Dinner

• Relocation Support for New Hires

• Work Anniversary Recognitions

• Congratulatory & Condolence Gifts

• Employee Referral Bonus Program

• License/Certification Reimbursements

• Corporate Employee Discounts

• Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card

• Commuter Support (Shuttle Bus Program and EZPass Support)

• Vehicle Perks

Qualification(s):

Education(s):

Bachelor of Arts (B.A)

Work Experience:

Experience Range II: 2 - 4 years of relevant experience or industry exposure in a related field

Skill(s):

User Experience (UX) Design, User Interface (UI) Design