Principal Change Manager

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 
 
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. 

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. 

JOB SUMMARY

The Principal Change Manager will provide strategic leadership, guidance, and direction as well as end-to-end management and coordination of training activities for TriNet's strategic projects.  The Principal Change Manager will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact colleagues in TriNet to increase benefit realization, value creation, return on investment and the achievement of results and outcomes.

Essential Duties/Responsibilities: (% TIME)

• Lead change management activities for a variety of strategic company initiatives including technology, process and organizational change. (5%)
• Lead multiple change management projects concurrently and conduct impact analyses, assess change readiness and identify key impacted stakeholders. (5%)
• Create actionable deliverables to facilitate change, including communications plans, roadmaps, training plans, resistance management plans, and sustainability plans. (5%)
• Define and measure success metrics and monitor progress in conjunction with project management. (5%)
• Identify, analyze and prepare risk mitigation tactics. (5%)
• Assess training needs and requirements, in support of new processes, data, technology and roles for all impacted colleagues. (5%)
• Develop training strategies and plans for end-state targets. (5%)
• Lead and manage all forms of training design, development and delivery. (5%)
• Design, develop, deliver and manage transformational initiative communications to drive deployment and adoption. (5%)
• Develop and implement methodologies, tools, and processes to support effective and successful organizational change. (5%)

Required for All Jobs:

• Performs other duties as assigned
• Complies with all policies and standards

 

QUALIFICATIONS

Education:

• Bachelor's Degree in Organizational Development or another related field preferred          
• Master's Degree in Organizational Development or another related field preferred             

Work Experience:

• Typically 15+ years    Working in organizational change, project management or training management and development - required         

Knowledge, Skills and Abilities:

• Experience with large scale organizational change efforts              
• Knowledge of change management principles, methodologies and tools required  
• Demonstrated success in the field of training management and development       
• Exceptional communication skills with various audiences - written and verbal      
• Advanced problem solving skills and solutioning complex problems         
• Advanced organization and project management skills    
• Experience with a variety of project implementation approaches, tools, and phases of the project lifecycle     
• Ability to coordinate and collaborate and partner effectively with cross-functional teams      

Work Environment:

• Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of