Senior Director, Market Access Systems & Process Excellence

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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide.  As the The Senior Director, Market Access Systems & Process Excellence reports to the Executive Director, Market Access Operations (MAO). This is a new and critical role within the US Market Access organization and is responsible for overseeing MAO Process and Systems Excellence and membership management.  This role works across the Market Access organization to identify, develop, implement, and maintain best-in-class processes and systems. As Gilead continues to grow into new therapeutic areas, this role is pivotal to scale for efficiencies, to meet our enterprise financial targets and future business growth in compliance with timelines, laws and regulations, GP methodologies, and all applicable Company policies and guidelines. 

The position includes but may not be limited to the following: 

Responsibility for membership and roster management, class of trade, and end-to-end processes within MAO and serving as the business IT Lead for Market Access, IT systems for Revenue Management, Contracting Lifecycle Management and Regulatory Pricing compliance are critical to the success of Market Access. This role is the business owner for each of these systems.  

Additionally, this role will work closely with other Market Access Operations teams, Market Access Strategy Teams, IT, and Finance on ensuring optimal end-to-end system and business processes.   
 

Work location: Foster City, CA (in-office 3 days a week)

Responsibilities Include:  

• Leads the Contracting Process Excellence team. Plays a leadership role in annual and long-range strategic and tactical plans for all Market Access Operations.   

• Creates vision and blueprint and executes on that vision for the Contracting Process Excellence Team.   

• Develops detailed long-term operational system and process roadmaps for Market Access Operations that allow the team to scale for efficiency and growing business needs. 

• Responsible for the membership management team, and accurate and timely customer data from that team 

• Monitors cross-functional Contracting operations to ensure process/system integrity and effective and scalable processes. 

• Works closely with Compliance lead and others to monitor and ensure overall data quality, process, and system compliance  

• Manages/leads all end-to-end activities related to the development, implementation and maintenance of