VP, Sales Operations

Location: Philadelphia, PA (HQ) — hybrid preferred; remote considered for the right candidate

About HealthVerity

HealthVerity is the leading infrastructure provider for identity, privacy, governance, and data exchange to pharma, insurers, and government. In May 2026, HealthVerity completed the acquisition of Symphony Health from ICON plc, combining HealthVerity's platform with Symphony Health's 40+ years of leadership in pharma commercial data and analytics. Together, we are defining the next era of healthcare data — best-in-class quality and coverage, modern infrastructure, and relentless innovation on patient insights in the highest-growth markets.

 

The Opportunity

As Vice President, Sales Operations, you will be a key strategic partner to the Chief Commercial Officer and a driving force behind HealthVerity's commercial growth. This role sits at the intersection of strategy, operations and execution, owning the systems, processes and insights that enable our sales organization to perform at its best across our commercial and RWD/E business. You will serve as a trusted right hand to the CCO and lead a high-performing Sales Operations team. 

 

What You'll Do

Chief of Staff to the CCO

• Serve as a strategic partner and operational extension of the CCO, helping to drive commercial priorities, prepare for key leadership meetings, and ensure cross-functional follow-through on commercial initiatives
• Translate CCO vision into structured plans, track progress against commercial goals, and surface risks and opportunities proactively
• Represent the CCO in cross-functional forums as needed and manage key commercial communications

Sales Operations

• Define and lead the commercial rhythm of business, including forecasting, pipeline management, quota setting, territory planning, renewal strategies, and annual planning
• Continuously evolve forecasting methodologies, managing multiple concurrent forecast models including pipeline yield, sales leader call and bottoms-up build, to deliver accurate and actionable insights to leadership
• Own and evolve the CRM and broader sales technology stack, driving adoption, automation, and continuous improvement across the commercial organization
• Identify and implement new technologies and process optimizations to improve the velocity, efficiency, and win rates of the sales process
• Build, maintain, and automate sales metric pipelines and dashboards, serving as the technical SME on all sales analytics
• Lead the design and execution of business analytics and reporting cadences, providing transparency into performance drivers and growth opportunities
• Drive sales enablement initiatives, ensuring the sales team has the tools, training, and processes needed to perform effectively
• Design and execute sales compensation programs, including quota design and commission calculations
• Partner closely with Finance and Marketing to ensure alignment on revenue performance and growth initiatives
• Partner closely with the Director of Proposals to ensure a disciplined, high-quality response process that positions HealthVerity competitively across commercial and RWD/E opportunities
• Support RFP prioritization decisions and cross-functional coordination across sales, product, legal and subject matter experts, with the Director owning day-to-day execution
• Serve as the single point of accountability for day-to-day sales operations business continuity, ensuring all critical functions, analytics, and technologies remain operational and resilient
• Lead, coach, and develop a high-performing Sales Operations team

 

What You'll Bring

Required skills and experience

• 10+ years of progressive experience in Sales Operations, Strategy, or a related field, with at least 3 years in a senior leadership role
• Proven ability to serve as a strategic partner to senior commercial leaders, with strong executive presence and communication skills
• Familiarity with pharma commercial analytics, RWD/E, and life sciences buying cycles — able to speak credibly to the business context in which our sales team operates
• Deep expertise in Salesforce administration and optimization, including integrations, workflows, and process automation
• Advanced proficiency in SQL and/or Python to support data transformation and metric automation
• Expertise in BI tools such as Tableau, Power BI, or QuickSight
• Experience designing and managing sales compensation programs, including quota setting and commission calculations
• Proven people leadership skills with experience coaching, developing, and managing teams
• Comfortable