Lead Infrastructure Applications Support Technical Analyst- VP

We are looking for a lead Infrastructure Applications Support Technical Analyst with knowledge of the design, implementation, and optimization of enterprise-grade data warehouse infrastructure solutions. This senior role requires strong organizational and analytical skills to work on complex infrastructure initiatives, collaborate with cross-functional teams, and ensure stability, scalability, and security across environments. You will be a key contributor to the modernization, automation, and support of our infrastructure landscape.

Responsibilities:

• Knowledge of infrastructure design, engineering, and deployment for on-prem, cloud, or hybrid environments.
• Analyze existing infrastructure and recommend strategic improvements for performance, scalability, and resilience.
• Work closely with applications teams, system administrators, and DBAs to schedule weekly and annual infrastructure maintenance and upgrade activities.
• Leverage deep understanding of ServiceNow and integrated change control best practices to secure green zones and resources
• Partner with application engineering, DevOps, security, and operations teams to align infrastructure solutions with enterprise goals.
• Oversee technical troubleshooting, root cause analysis, and resolution of critical system issues.
• Ensure adherence to compliance, security, and governance standards across all infrastructure components.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 10 years of experience in infrastructure engineering, systems administration, or cloud architecture.
• Proven experience supporting complex infrastructure projects and delivering solutions at scale.
• Knowledge in enterprise database platforms (Oracle/ORaaS), virtualization, networking, storage, and compute.
• Deep understanding of system architecture, high availability, and disaster recovery planning.
• Excellent analytical, problem-solving, and communication skills.
• Understanding of workflows and ecosystems for ETL, middleware, file transfer and data replication practices.
• Exposure to Cloud based technologies, Micro services, OpenShift, AWS, Google, Azure, etc.
• Basic level skills in MQ, TIBCO, Java, Kafka, Tomcat, JBoss and Middleware/Messaging.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Primary Location:

New Castle Delaware United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, plea