Sr Change Management Consultant - Workday Success Plans

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

We are seeking dynamic individuals who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services.

Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team! 

Primary responsibilities of this role include delivering various services to Workday Success Plans customers. Our team members: 

Lead the development and implementation of strategies that promote end-user adoption of Workday. Example responsibilities of this role includes:

• Support change-related activities including, but not limited to, change impact analysis, strategy development, readiness assessment, and adoption measurement

• Lead hands-on development of communications and training materials that support a successful transition to Workday for key end-users

• Contribute to the ongoing development and refinement of Workday's Change Management methodology to support new SKUs and other innovation-focused initiatives 

• Confidently and consistently provide excellent customer service

• Share their broad experience with industry practices

• Adapt and succeed independently in challenging situations

• Support multiple customers concurrently on short duration projects

• Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. Team members say the variety of services and unexpected challenges keeps the job exciting and fresh.

• Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every day