Senior Associate, Strategy & Operations

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Senior Associate, Strategy and Operations, Carrier Partnerships to join Snap, Inc! 

We are seeking an individual who is able to think strategically and long-term about driving growth opportunities with telecom carriers. You will be a part of a highly visible and strategic team working on growing Snapchat globally through these partnerships, and will take a leading role in analyzing the success of our partnership initiatives and providing strategic feedback on how we can evolve such partnerships going forward. You will work closely with our product and engineering teams to analyze and identify opportunities to improve the performance of our app on different networks, scale our zero-rating and flat-rating partner programs with telcos globally, and manage the performance of our more strategic partnerships. You will also help support the development and refinement of our holistic partnerships strategy and our general global growth strategy as a company. You will report on these initiatives to the executive team and other internal and external stakeholders. 

Working from our New York or Los Angeles offices, you’ll collaborate with leadership on the Mobile Telecom Carriers Partnerships team to achieve the following:

What you’ll do:

• Analyze and investigate performance and engagement metrics related to our partnerships and initiatives with telco carriers and OEM manufacturers and provide actionable insights on improving the performance of such partnerships going forward

• Develop our overall strategy for engaging carrier and OEM partners and develop new opportunities for value creation and collaboration with mobile partners

• Work with our engineering team and carriers and cloud providers to proactively identify and resolve network performance issues

• Report on these partnerships to the executive leadership team, cross-functional stakeholders, and external partners

• Help develop scalable tools and systems to automate partnership reporting and analysis

Knowledge, Skills, & Abilities

• Intermediate to advanced knowledge of SQL and/or Python

• Knowledge of Looker, Tableau, Data Studio, and/or other data visualization tools

• Strategic thinking and strong verbal and written communication

• Extraordinary analytical and problem-solving skills with demonstrated intellectual & analytical rigor and high attention to detail

• Demonstrated ability to communicate complex issues in a clear, concise and impactful way – turning research & hard numbers into compelling stories and useful strategic insights to a variety of stakeholders

Minimum Qualifications:

• BS/BA in a technical discipline, or equivalent years of experience

• 4+ years of experience in a highly analytical role, preferably at a consulting firm, tech company, or telco carrier

• 1+ years of experience with SQL and/or Python

• Experience building strategic documents, business cases and business models

• Experience analyzing data to inform strategic decisions

Preferred Qualifications:

• Fluency in one foreign language is a plus

• Experience measuring campaign performance

• Experience working or living in emerging markets

• Strong interest in technology, social media, and international affairs

• Experience collaborating with internal and external stakeholders at all levels of a company, and particularly in working with