Senior Program Manager, Supplemental Benefits Vendor Management

General Information

Press space or enter keys to toggle section visibility

Work Location: Los Angeles, CA, USA Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 8am-5pm PST Posted Date 12/21/2025 Salary Range: $105700 - 234500 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 27857

Primary Duties and Responsibilities

Press space or enter keys to toggle section visibility

We are seeking a Senior Program Manager, Vendor Management & Supplemental Benefits to lead the oversight and strategic management of key vendors supporting our Medicare Advantage product line. This role plays a critical part in ensuring the successful delivery of supplemental benefits by driving vendor performance, compliance, and operational excellence—while supporting business growth, cost management, and an exceptional member experience.

You will:

• Oversee multiple complex vendors that support Medicare Advantage supplemental benefits, ensuring delivery against contractual, performance, compliance, and service-level expectations
• Manage supplemental benefit vendors end-to-end, driving accountability and continuous improvement across the vendor lifecycle
• Partner cross-functionally with internal teams (e.g., Operations, Compliance, Finance, Product, and Clinical) to ensure accurate benefit administration and seamless member experiences
• Lead annual supplemental benefit readiness, coordinating interdisciplinary teams to support benefit design, implementation, and operational execution
• Support business objectives by monitoring vendor performance against cost, utilization, and quality targets
• Contribute to vendor strategy development, including evaluation of market trends and awareness of competitor vendor relationships
• Develop and maintain business continuity plans to ensure uninterrupted delivery of supplemental benefits
• Identify risks, recommend mitigation strategies, and drive resolution of vendor-related issues

Salary Range: $105,700 - $234,500/annually

Job Qualifications

Press space or enter keys to toggle section visibility

We’re seeking a detail-oriented individual with:

• A Bachelor’s degree in business, healthcare administration, or related field, or an equivalent combination of education and experience
• A Master’s degree, preferred
• Eight or more years in managed care, Medicare Advantage, or health plan operations, including vendor and supplemental benefit management
• Deep understanding of Medicare Advantage operations, CMS oversight standards, and supplemental benefit administration
• Proven ability to manage multiple, complex supplemental benefits and