Data Analyst

Copper River Technologies is seeking an experienced and motivated Data Analyst (DA) to provide technical support in the development and updating of the FFD Performance Management Program and a Performance Dashboard. The Performance Dashboard will include service performance, financial performance, process performance, and personnel/contract performance. The Performance Management Program is a key element to supporting this client in our Washington Headquarters Services (WHS) portfolio. This role supports the service delivery of Continuous Process Improvement, Business Process Reengineering, and Organizational Efficiencies (CPI-BPR) Services. 

This position reports to the Program Manager and is located in Arlington, VA.  

Responsibilities (include but are not limited to):

• Assist with the collection of metrics from the process/service/system owners. This includes activities such as running reports, and data filtering/performing analysis on the report. 
• Ensure the Performance Dashboard is updated at a minimum monthly
• Continually drive automation in the data collection and reporting with a goal of achieving as near real time status as possible. 
• Develop, review, and refine business process maps for all applicable Performance Management functions in order to identify inefficiencies, integration points with respective directorates, and external stakeholders. 
• Service Level Performance Management - Quality, Cost, and Schedule: Service level performance management begins with the ability of FFD to see itself by creating a baseline for FFD service schedules, costs, and delivery of quality services to its clients/customers. 
• Provide data analysis FFD’s capability to establish, deliver and manage service level agreements based on cost, schedule, and quality of service.  
• The objective is to advance FSD/FFD capabilities to anticipate and manage material and labor costs consistent with demand, budget, and quality standards.  
• Support the clients understanding of service level performance and identify opportunities for improvement within the context of delivering quality services, on time, at best value.
• Provide support with data visualization and the recognition of performance/data-based decision making. 
• Develop recommendations to support performance metric changes and ensure the clients is using the right metrics to add value to their customer’s experience. 

Requirements:

• Clearance:
  • Public Trust

• Education:
• Bachelor or Master degree

• Experience:
• 5 years of experience specifically working in a high-level organization; like a flag office level headquarters in the military services or in a civilian agency.
• Lean Six Sigma and Data Visualization experience are preferred. 

About Copper River & The Native Village of Eyak:

Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration’s (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE’s ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River’s Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Open leave policy and paid holidays
• Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!