Senior Manager-PM Content Publishing

Application Deadline:

09/13/2024

Address:

250 Yonge Street

Job Family Group:

Corporate Affairs

Lead team of communicators and web content specialists that manage BMO’s enterprise communication channels, including the intranet, email, public-facing blog and social sharing tool. Responsible for delivering timely, accurate and compelling communications across multiple channels to drive employee engagement and business results. Accountable for monitoring, analyzing and enhancing end-to-end performance of digital channels and communication strategies, while collaborating with cross-functional stakeholders and leaders.

 

People management

·       Leads team focused on strategic content development, channel optimization, web content management and email distribution

·       Builds interdependent team that collaborates across groups to deliver multi-channel communication campaigns that create value for all stakeholders

·       Regularly connects work to BMO's Purpose, values and strategy, sets inspirational goals, defines clear expected outcomes, and ensures accountability for follow through.

·       Fosters an inclusive culture that supports BMO’s Purpose, embodies Winning Culture behaviours and role models BMO’s values

·       Improves team performance, recognizes and rewards performance, coaches employees and supports their development, and manages poor performance

·       Attracts, retains and enables the career development of top talent

 

Channels strategy

·       Oversees the coordination, execution and daily management of enterprise communication channels including intranet, email and blog, ensuring timely and efficient delivery of an integrated content publication strategy

·       Reviews channels for effectiveness, monitors and tracks performance and recommends enhancements

·       Develops solutions, make recommendations and provide counsel based on an understanding of the business strategy, stakeholder needs, communication best practices and industry trends

·       Leads channel optimization strategy including determining priorities based on business objectives and managing projects to ensure timely delivery of creative solutions

·       Proposes, manages and leads cross-functional channel optimization and enhancement projects in collaboration with internal and external stakeholders

·       Maintains awareness of communication best practices, industry trends and technological advancements to implement creative solutions that improve operations

·       Maintains, streamlines and ensures documentation of processes and procedures to effectively manage projects and complete work

 

Editorial strategy

·       Supports the execution of strategic initiatives in collaboration with internal and external stakeholders

·       Develops, reviews and/or advises on communication strategies, tailored messaging and appropriate communication channels to drive employee engagement and performance

·       Analyzes and interprets data, shares actionable findings and applies insights to editorial decision-making

·       Ensures communications and projects adhere to corporate and brand standards and are aligned, consistent, accurate and compelling

 

Relationship management

·       Builds effective relationships with internal and external stakeholders, ensuring alignment between stakeholders and collaborating to deliver on business objectives

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