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SBA Special Assets Officer I

First Internet Bank
United Statesfull_timeVerifiedPosted 28 Jul 2026

About the role

Job DetailsJob Location: Remote Opportunity Available or On-site - Fishers , IN 46038About the Position:

As the Small Business Administration (SBA) Special Assets Officer I, you will assist with the ongoing handling, monitoring, and resolution of delinquent, non-performing, or otherwise adversely classified SBA loans within the First Internet Bank portfolio.  Your goal will be to identify, analyze, and recommend the most cost-efficient method to mitigate risks to the bank. Credits assigned to your position will generally be of a less complex nature, and with balances of $2.5MM or less. You will also be responsible for the loan until resolution and through wrap up.

What You Will Do:


Interact with numerous internal partners and external vendors (attorneys, appraisers, brokers, agents, title companies, closing agents, and any other 3rd party firms) to protect and advance the interest of the bank
Coordinate with Portfolio Managers on long term strategy for credits in distress prior to transfer to the Special Assets Department
Assist in the collection of payment, modification of loan structures, and other workout related activities for loans managed by the Special Assets Department
Responsible for collecting and analyzing financial reports to determine a deeper understanding of credit risk associated with assigned credits, and recommend action plans for resolving the same
Aid with ensuring the most cost-effective approach to liquidation and recovery by working extensively with outside counsel, auctioneers, appraisers, landlords, and other third parties
Perform portfolio-wide audits/internal reviews in order to proactively uncover potential risks
Verify accuracy of charge-offs and risk ratings for compliance with regulations
Prepare Purchase Demand Kit(s), CPC Expense Requests, Litigation plans, Wrap Up reports, and other documentation packages as required for submission to the SBA
Prepare internal bank reports related to delinquency and work-out
Maintain proper administration of the Special Assets module within the PCFS Loan Manager and/or nCino
Work directly with the SBA and bank counsel to handle any issues related to the protection and honoring of the guaranty
Analyze and identify impairments/write downs, as well as required adjustments to risk ratings to maintain compliance with internal and external regulations
Assist with preparation of internal reports related to delinquency, work-out, resolutions, and recoveries of adversely rated credits
Assist with workout of non-SBA loans as needed
Perform other duties as assigned


What We’re Looking For:


A minimum of three years of direct experience working in an SBA Special Assets Role, or five years of SBA Portfolio Manager direct experience, required
Proven knowledge of the SBA SOP's 50 57 and actions as outlined in the 7a Servicing and Liquidation Actions is required
Ability to manage volume and multi-task across multiple loans at any given time
Knowledge and skill set in MS Office (Word, Excel, etc.), Skype, and Zoom. Experience in Loan platform systems of E-Tran, nCino and PCFS is also preferred


Working Conditions/Demands:


Professional office setting.
Primarily sedentary position requiring long periods of time working at a computer.
Must be able to move throughout the office and buildings to obtain or relay information.
Must be able to perform the essential functions of the position with or without reasonable accommodation.


Who Are We?

We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.

We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It’s your career, you deserve to imagine more. Keep reading, we think you will like you what see
More about First Internet BankWhy Join Us? 

At First Internet Bank, our workplace is built around people. Guided by four core competencies—Collaborate to Win, Adapt with Agility, Decide for Impact, and Put People First—we’ve created an environment where individuals feel empowered, supported, and inspired to do their best work. This commitment to collaboration and growth has earned meaningful recognition, including being named a Top Workplace multiple times and one of the Best Banks to Work For. We’re proud of these honors because they reflect what matters most to us: our team.

This culture comes to life at our 175,000‑square‑foot headquarters in downtown Fishers, designed with our people in mind. Inside, you’ll find thoughtfully designed workspaces, an onsite fitness center and The Backyard, our 18,000‑square‑foot

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Company

First Internet Bank

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