Staffing and Capacity Analyst

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary

Working as a member of the Financial Crimes Office of the Americas (FCOA) within the Planning and Technology team, this role is responsible for the creation and implementation of staffing and forecasting calculators. This role is expected to work closely with stakeholders throughout the United States, Canada, Mexico and Brazil to enhance existing staffing calculators with a focus on continuous improvement.

Key Responsibilities

• Solicit input from key stakeholders in assigned regions to produce staffing reports that accurately reflect the overall requirements of the function.

• Maintain, update and produce job aids, user guides, policies and procedures

• Continually improve and update the staffing calculators, reports and presentations

• Understanding of risk mitigation and how capacity planning supports overall risk management

• Support ad hoc special projects including creating new reports, updates to staffing metrics or processes

• Identify and seek to remediate gaps

​Skills and Competencies

• Excellent written and verbal communication skills

• Attention to detail and keen focus on data / information accuracy

• Results driven, with a strong sense of accountability, with the ability to operate with urgency and prioritize work accordingly

• A proactive, motivated approach

• Strong decision-making skills, with an ability to demonstrate sound judgement

• Strong problem-solving skills

• Excellent interpersonal skills

• Ability to strategically prioritize multiple projects & deliverables with competing due dates

• A calm approach, with the ability to perform well in a pressured environment

Work Experience

• 3 years working in financial services / banking / consulting industry, ideally in Financial Crimes space.

• Advanced experience with Excel with understanding of data manipulation including working with large raw data sets, pivot tables

• Experience in the banking or finance institutions, preferred

• Experience in financial crimes, preferred

• Knowledge of data-related government regulatory requirements and emerging trends and issues, preferred

• Knowledge of relevant laws, current industry practices/trends, preferred

• Knowledge of computer software, including relevant applications such as Microsoft Word, Excel, and PowerPoint

• Familiar with database management tools (e.g., Oracle, Microsoft SQL Server) and analyzing, interpreting and summarizing large data sets

• Familiar with data visualization tools (e.g., Excel, Tableau, Collibra Data Quality) and data modeling tools

• Ability to write high level technical specifications and comprehensive reports

• Ability to develop presentations for senior management and regulators

• Confidence to raise questions and challenge the processes

Education

• Bachelor’s degree or equivalent industry standard qualification.

The typical base pay range for this role is between $71k-$89k depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualif