Team Leader (Medical Assistant ) Vernon CT
GoHealth Urgent CareAbout the role
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Grow your career at Hartford HealthCare | GoHealth Urgent Care
As a team member at GoHealth Urgent Care, our goal is to help you create and accomplish your career goals. We encourage you to talk to your manager about growth opportunities, view our open positions regularly and apply to new roles.
The Team Leader is responsible for providing guidance, instruction, direction and leadership to assigned centers and staff. The Team Leader will provide administrative support and coordinate daily staff activities to ensure efficient operation of GoHealth Urgent Care Centers.
In a collaborative manner, the Team Leader will provide support to Medical Providers, Medical Assistants and patients through a variety of tasks related to patient care management, organization and communication.
The Team Leader completes all activities accurately, with high quality and in a timely manner while living our vision and mission to provide “Unparalleled Experiences” and GO above and beyond for our customers, team members, partners and communities by ensuring that their experience is effortless, personal and connected.
This role is also responsible for providing a variety of technical procedures and apply prescribed ionizing radiation for radiologic diagnosis for our GoHealth Urgent Care patients
JOB REQUIREMENTS
EducationGraduate of an approved Radiologic Technology program required.ORGraduate of an Accredited Medical Assisting Program preferred.
Work Experience2+ years Radiology Technologist or Medical Assistant experience
Certifications:
One of the following certifications is required (or must be obtained within 15 months of hire):
CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)
Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.
In lieu of an approved MA certification, we will also expect the following certifications at the time of hire:
Graduate of an Accredited School of Nursing or LPN or RN EMT – Emergency Medical Technician (Verified through the National Registry of Emergency Medical Technicians) CNA – Certified Nursing Assistant
Basic Life Support (BLS) required or must be obtained within 30 days of hire.
Additional Knowledge, Skills and Abilities RequiredKnowledge of medical office management systems and procedures preferredExcellent time management skills and ability to multi-task and prioritize workSocial perceptiveness and service orientedExcellent written and verbal communication skillsStrong organizational and planning skillsProficiency in MS Office and patient management software preferred
Core Competencies
Collaboration:Support one another and partner as a teamActively listen, seek feedback and check for understandingBe a servant leader to our customers, team members, partners and communitiesDon’t assume that you always have the right answerCreate shared success by leveraging the strengths of the entire team
Innovation:
Embrace new ideas, processes and toolsChallenge the status quoCreatively solve problemsStrive for continuous improvementTest, assess, adjust and learn
Diversity and Inclusion:
Assume positive intentRecognize, value and celebrate our differencesRespect, connect with and learn from each otherActively engage others’ strengths and talents, especially when they are different than your ownAct, think and listen without bias or prejudice
Courage and Integrity:
Do the right thing, especially when it is more difficultCommit to organizational transparencyPromote the truth, even when it is unpopular or controversialBe ethical, fair and authenticShare new ideas with conviction
Accountability:
Take the initiative and seek more responsibilityBe specific, objective and actionablePossess a bias towards actionDeliver on timeDrive results
ESSENTIAL FUNCTIONS
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions a
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