Salesforce Administrator

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity  

We, at Flywire, are seeking a Salesforce Administrator that can help us continue to develop our Sales Cloud org to maximize user adoption, maintain org security and integrity, and improve data quality. You should thrive in an environment of continuous change at a fast growing company and enjoy providing great support to our users.

In this role, you would report into a Senior Administrator who along with another Salesforce Admin would work together to build scalable solutions, identify areas of improvement, help maintain the org and support our users. 

• Maintain System permissions, security and Health
• Make Salesforce configuration changes to meet business needs, including: Flows, Process Builder, Fields, Page Layouts, Dynamic layouts, apps, Record Types, Validation Rules, Integrations.
• User provisioning and maintenance of Profiles, Roles, Permission Sets, Sharing Rules, etc. 
• Create Reports and Dashboards per User and Business requirements.
• Provide Training and Support for users assisting them with day-to-day tasks, data fixes, troubleshooting.
• Develop and Maintain Training documentation
• Manage and improve data quality, keep records accurate via mass updates, duplicate merging, validation rules, etc.

Qualifications

Here’s What We’re Looking For:   

• At least 2+ years hands on experience as Salesforce Sales Cloud Administrator
• Strong analytical skills, technical proficiency and ability to solve problems with a good understanding of how the Salesforce platform works.
• Ability to work with stakeholders to gather and understand business requirements, clearly explain options and their potential impact, develop scalable solutions based on those requirements.
• Comfort in a fast-paced environment where priorities can change and multiple projects are going at once.
• Proficiency with: 
  • Automations: Flows, Process Builder, some understanding of triggers/Apex.
  • Permissions: OWD, Roles, Profiles, Sharing Rules, Permission Sets, Groups, etc
  • Integrations: Native Apps, Connected Apps, Oauth, OKTA, APIs. (Familiarity with Marketo, Yesware, Sales Navigator, OKTA a plus)
  • System Maintenance: Security, Release Impacts, Sandboxes and change sets, Configuration changes.
  • Data Management: Importing, Exporting, Mass Changes, Deduplication
  • Reports and Dashboards - Understanding of Standard and Custom Report types, Report formulas, Filters, Dashboard, etc.

Additional Information

What We Offer:

• Competitive compensation, including Restricted Stock Units 
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates 
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to