Wealth Relationship Manager III

Responsibilities:

• Identifies and develops new clients to build a relationship with goal of providing Wealth Management solutions. Provides clients with objective, comprehensive, and needs-based advice for building and preserving wealth and transferring to future generations.

   

• Maintains awareness of client’s goals, income, and spending to manage relationship

• Proactively advises and consults with clients and prospects to present Eastern Bank / Cambridge Trust’s available financial services.

• Manages assigned client relationships, including all aspects of opening, administering, and closing of client accounts.

• Oversees set-up of new clients with portfolio on trust accounting system to ensure accuracy of mailings, tax reports and statements, and account information.

• Develops and maintains strong centers of influence (“COI”) network that can serve as referral network for potential prospects and new clients. 

• Engages with other lines of business within Bank to fully serve clients’ financial needs

• Participates in required annual Administrative Reviews of accounts

• Provides expertise, guidance, and skill development support to other team members.

• May directly supervise work of Client Service Associates and/or Senior Client Service Associates.

Education and Experience 

• Bachelor’s degree in business, finance, or related field preferred

• Minimum 10 years in financial services including:

  • 5 years’ experience working with high-net-worth individuals and families, privately held businesses, private partnerships, and non-profit organizations.

Skills/Knowledge 

• Knowledge of banking, lending, and wealth management products.

• Strong business development, marketing, and client service skills; 

• Strong analytical, time management, and decision-making skills.

• Ability to build new relationships with both centers of influence, potential clients, and referral sources. 

• Proven analytical and decision-making skills, with effective problem resolution.

• Excellent communication skills, both verbal and written, including proper business letter and email writing.

• Excellent client service skills.

• Strong computer skills, including office software such as word processing, spreadsheet, and presentation applications.

• Ability to prioritize, juggle a variety of tasks, and interact with staff at all levels.

• Attention to detail.

• Positive attitude, team player, and willingness to accept new assignments and pitch-in.