Senior Director of Home Health Services

In collaboration with UI Health Care hospital administrative leaders, physicians, and community partners, the Senior Director of Home Health Services provides strategic and operational leadership for the comprehensive array of services supporting patients transitioning from hospital to home. This includes oversight of homecare nursing services, home infusion services, durable medical equipment (DME), and home health medical supplies across inpatient, outpatient, and procedural settings throughout the health system and defined retail areas

The Director is responsible for setting priorities, evaluating outcomes, and advancing the home health strategy to ensure safe, timely, and coordinated discharges. This leader drives the vision, planning, and continuous improvement of service delivery, patient experience, financial oversight, accreditation adherence and operational performance, working closely with executives, clinical departments, and external providers to enhance continuity of care.

This position plays a critical role in optimizing patient flow, reducing readmissions, improving patient satisfaction, and ensuring the health system’s home health operations align with regulatory standards, financial goals, and the organization’s mission to deliver exceptional care beyond the hospital walls.

Collaboration/Communication:

• Serve as a liaison among hospital staff, care coordination teams, home health agencies, and leadership to ensure seamless patient transitions from inpatient to home settings

• Partner with physicians and interdisciplinary teams to identify opportunities to streamline discharge processes and expand post-acute service offerings.

• Develop and maintain strong relationships with executive leadership, clinical departments, and community partners to align priorities for home health services.

• Coordinate efforts across patient care services, ambulatory care, surgical services, support services, finance, and quality/safety teams to ensure consistent and effective operations.

• Serve as a visible and accessible leader, promoting awareness of home health services and fostering collaboration across the continuum of care.

Program and Patient Care/Services Delivery:

• Lead the development, implementation, and evaluation of strategies to enhance the effectiveness and efficiency of homegoing operations.

• Develop business plans to evaluate current service offerings as well as identifying areas of opportunity for growth and expansion.

• Ensure alignment of discharge planning, DME, home infusion, and homecare services with clinical practice standards, safety requirements, and patient-centered goals.

• Partner with departments such as Marketing, IT, Nursing, Finance, Pharmacy, Supply Chain and Strategy to support service integration, data tracking, and communication strategies.

• Use data and analytics to identify opportunities to improve patient outcomes, reduce barriers to discharge, and enhance access to home-based services. Develop and enhance KPI indicators and visual dashboards to allow for ease of understanding programmatic performance

• Represent home health services in internal and external forums, promoting best practices and innovation in transitional and home-based care.

• Keeps abreast of industry trends and regulatory requirements by participating in state and national level industry associations

Human Resources Management:

• Build, lead and mentor a multidisciplinary team, including program managers, coordinators, and support staff, to ensure high performance and engagement.

• Foster a culture of teamwork, accountability, and continuous improvement across all aspects of homegoing operations.

• Collaborate with HR and departmental leaders to support recruitment, professional development, and performance management.

• Evaluate staffing model