Head of Payments

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Position OverviewFoundersCard is seeking a Head of Payments to lead and optimize our payments and billing strategy. This individual will be responsible for ensuring seamless transaction processing, improving payment acceptance rates, managing fraud and chargeback prevention, and maintaining compliance with industry regulations. This is a strategic leadership role requiring deep expertise in payment processing, subscription billing, and risk mitigation.

Key Responsibilities

• Oversee and optimize the company’s payments infrastructure, focusing on transaction success rates, cost efficiency, and security.
• Develop and implement fraud prevention and chargeback mitigation strategies.
• Manage relationships with payment processors, acquiring banks, and financial institutions.
• Ensure seamless subscription billing operations and minimize involuntary churn.
• Evaluate and integrate additional payment methods, including Apple Pay, Google Pay, and relevant regional payment solutions.
• Maintain compliance with all applicable payment regulations, including PCI DSS and PSD2.
• Analyze payment performance data and implement strategies to improve key metrics.

Qualifications

• Minimum of 10 years of experience managing payments for a consumer-facing business or merchant.
• Deep understanding of payment processing, acquiring banks, chargebacks, and fraud prevention.
• Experience managing subscription billing in a consumer-focused business.
• Hands-on experience with payment platforms such as Stripe, Adyen, and Chase.
• Strong analytical skills with a data-driven approach to problem-solving.
• Expertise in regulatory compliance, including PCI DSS and fraud mitigation best practices.
• Proven ability to manage payment operations at scale.

This is a full-time role based in our Midtown, New York City office.