Sr Program Manager - Process & Systems Integration - Seattle

Job Description

If you like driving change and delivering measurable value to an organization – this is an exciting and challenging time to be a part of the Nordstrom Supply Chain. This Sr. Program Manager is driving key investments in the Nordstrom Supply Chain setting the standard for our operating philosophy moving forward. Specifically, this role is focused on the delivery of our next generation Warehouse Management System (WMS). This person partners manages complexity while working with cross functional internal and external stakeholders to see that the project is launched, managed and deployed consistently using the agreed standard project management methodology.

A day in the life…

• Drive and own a highly complex, highly cross-functional, project using standardized processes and methodology
• Develop and drive adherence to project/program reporting structure across leaders at all levels of the organization
• Responsible for the delivery of a program to the specification across all internal and external partners.
• Translate delivery milestones and budget details aligned to scope from supporting partners into a single managed integrated view to achieve program objectives and maintain program discipline
• Develop framework, in partnership with finance and operations, to ensure ROI is achieved
• Create program updates across multiple leadership levels—direct program updates to Executive Team level
• Assess, manage, resolve and escalate risks and issues. Facilitate communication clearly and concisely across stakeholder teams, providing transparency to milestones and needs
• Train and mentor team members on solutions and best practice in support of continuous improvement
• Govern scope change to ensure business processes, system, and/or equipment solutions deliver customer value and is value-accretive
• Facilitate and manage all aspects of design, build, testing, and other implementation work streams for stability and scale
• Ensure business requirements, KPI’s, business objectives/success measures are achieved and/or framework to detect, track, action are in place
• Deliver/continuously improve standardized project documentation, template, framework to support
• implementations
• This position may be required to perform other related duties as assigned
• Travel required 25%+

You own this if you have…

• Bachelor’s degree in supply chain, engineering, information systems or similar field
• 8+ years of progressive project management and project execution experience. This position requires a high degree of project execution knowledge
• Minimum 4+ years technical experience working with supply chain systems (warehouse management, transportation management, order management, ERP etc.)
• Proven experience delivering large scale, enterprise projects, that include implementing new systems. Ability to drive cross functional alignment to achieve project business case.
• Unique ability to review and accept complete cross functional requirements and manage delivery to those requirements with internal and external partners for successful deployment for scope, timeline and budget
• Excellent communication and interpersonal skills with the ability to interact with and influence leaders at all levels
• Supply chain expertise in retail or consumer goods preferred; with specific focus on logistics and distribution, fulfillment, manufacturing, or store operations and understanding of industry dynamics
• Ideally certified in project management disciplines (Project Management Professional – PMP) or demonstrated like experiences
• Superior organizational and problem-solving skill

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com