IT Project Manager

Company Description

The Philadelphia Department of Public Health’s mission is to protect and promote the health of all

Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies,

and enforce laws that support the dignity of every man, woman, and child in Philadelphia. The health

department is organized in the following divisions, each of which is responsible for providing service

related to its name: AIDS Activity Coordinating Office, Air Management Services, Ambulatory Health

Services, Chronic Disease and Injury Prevention, COVID Containment, Commissioner’s Office, Disease

Control, Environmental Health Services, Substance Use Prevention and Harm Reduction, Facilities

Management, Fiscal, Human Resources, Information Technology, Maternal Child and Family Health,

Medical Examiner’s Office, and Public Health Laboratory. The department also provides nursing

homes services, and we work with a broad network of community, hospital, academic and business

partners throughout Philadelphia and the Delaware Valley. We work together to make Philadelphia a

healthy place to live, work, and play.

Job Description

The Department of Public Health’s Information Technology (Health IT) Division is responsible for

maintaining and improving the Department’s IT infrastructure and systems. This position works with

colleagues and department management to identify and define problems, issues, and opportunities

to improve efficiency and effectiveness through IT initiatives.

Reporting directly to the IT Solutions Manager for the Philadelphia Department of Public Health

(PDPH), this technical project management position will be charged with managing a wide variety of

IT projects as well as growing the maturity of project management practice in Health IT. The Project

Manager will manage technology-related projects, coordinate IT involvement in larger projects, and

provide business analysis and IT-related guidance to groups within PDPH.

Essential Functions

Business Analysis and Consulting

§ Work with stakeholders in PDPH to assess needs and develop project/solution requirements

§ Work with stakeholders and resources in PDPH, the Office of Innovation and Technology

(OIT), and throughout the City as needed to determine and recommend best-fit solutions

§ Assist in making determinations regarding developing projects in-house, via OIT, or through

one of the City’s various procurement methods

§ Ensure compatibility and consistency with existing architectural and enterprise standards

Communication and Collaboration

§ Coordinate Health IT’s participation in larger projects and programs

§ Develop and execute communication plans for technology changes and implementations

§ Proactively communicate and coordinate with stakeholders, project participants, leadership,

and affected clients via in person or virtual meetings, writing, telephone calls, etc.

§ Maintain strong, collegial, and effective working relationships with associates, Departmental

officials, outside consultants, and vendors

§ With direction from IT leadership, create project management tools and systems in Health IT,

and provide coaching and training in project management best practices

Project Management

§ Develop proposals including scope, requirements, costs, cost/benefit analyses, projected

timelines, benefits, risks, business cases, and resource needs for approval and feedback

§ Lead the planning and implementation of assigned projects; develop project plans; facilitate

the definition and management of project scope, goals, milestones, schedules, and

deliverables; assemble and coordinate project team; manage project budgets; define contract

deliverables and achieve targeted outcomes.

§ Understand project purpose, technology components, and interactions with other systems

and clients, as well as the role and function of each team member

§ Consult with clients, staff, and stakeholders to resolve issues; organize, facilitate, and

participate in meetings of stakeholder groups to identify needs and build consensus and

collaboration; assist in clarifying expected outcomes and managing expectations; provide

direction and support to project team

§ Work with staff and stakeholders to correct deficiencies and monitor work performed to

meet agreed upon goals and objectives

§ Report progress, concerns, emerging risks, or issues to appropriate leadership on IT

operations and project work, escalating as needed

§ Ensure project requirements are achieved on time, with high quality, and within budget

§ Create and mainta