Airline Catering - FSQ Technician

Description

ABOUT US

Abby’s Catering has been a leader in in-flight and corporate catering since 1980. We proudly serve commercial airlines, private aviation, government officials, high-profile passengers, and corporate clients throughout the Houston area. Our reputation is built on handcrafted culinary excellence, exceptional service, and an uncompromising commitment to food safety. We operate in a fast-paced environment where accuracy, reliability, teamwork, and accountability drive every part of our success.

POSITION SUMMARY

The FSQ Technician supports the Food Safety & Quality (FSQ) Manager to ensure Abby’s meets all food safety, hygiene, HACCP, and regulatory requirements. This role conducts daily inspections, verifies compliance, assists with internal and third-party audits, performs cleaning validations, and trains staff on FSQ policies and procedures. The FSQ Technician plays a mission-critical role in maintaining the integrity of our production environment, protecting our customers, and supporting a culture of safety and continuous improvement.

Reports to: Food Safety & Quality Manager (FSQ) 

Schedule: Rotating shifts, including weekends and holidays, within a 24/7 operation

FOOD SAFETY AND COMPLIANCE

• Verify HACCP, GMPs, and food safety compliance throughout all departments. 
• Conduct routine FSQ inspections and document results meticulously. 
• Perform cleaning verification using ATP swabs and other testing tools; document corrective actions. 
• Assist FSQ Manager with preparation for third-party, customer, and regulatory audits. 
• Identify and report food safety issues immediately to management. 
• Review FSQ documents for completeness and accuracy. 
• Verify batch recipes, working tools, and scale usage for compliance. 
• Ensure all staff follow Abby’s safety, hygiene, and sanitation standards.  

TRACEABILITY, RECORDS & CONTINUOUS IMPROVEMENT

• Maintain logs and documentation for traceability, deviations, and corrective actions. 
• Collect and analyze data to support FSQ reporting and regulatory requirements. 
• Support initiatives that reduce waste, improve workflow, and strengthen food safety standards. 
• Collaborate with production teams to minimize overproduction and ensure proper FIFO practices. 
• Assist with employee FSQ training and ongoing food safety education.  

EQUIPMENT & FACILITY SUPPORT

• Report maintenance issues related to equipment, facility conditions, or sanitation. 
• Verify that production tools, scales, and stations are clean, sanitized, and properly maintained. 
• Ensure compliance with Good Manufacturing Practices (GMPs) throughout operations.  

OUR MISSION & CORE VALUES
Abby’s Catering aims to remain the leading in-flight and corporate catering provider for the Houston & Dallas Metro markets. We focus on exceptional service, personalized detail, locally sourced ingredients, and the highest food safety standards — all while operating responsibly and efficiently.

CATCH – Our Core Values

• Customer Service – Deliver service that exceeds expectations. 
• Accountability – Own decisions, actions, and outcomes. 
• Teamwork – Work collaboratively to achieve our goals. 
• Competitiveness – Strive to be the best in quality and performance. 
• Honesty – Act with integrity and transparency.

Requirements

JOB REQUIREMENTS

• Culinary degree or Food Science degree preferred. 
• Experience in food safety, quality, or production compliance. 
• Ability to work independently with minimal supervision. 
• Ability to work in a cold environment (41°F cold room) for extended periods. 
• Ability to work rotating shifts, weekends, holidays, and overtime. 
• Strong analytical, organizational, and communication skills. 
• Bilingual English/Spanish required for verbal communication. 
• Proficiency in Microsoft Office. 
• Excellent knowledge of hygiene standards and food handling practices.
• Valid Food Protection Manager Certificate (e.g., ServSafe). 
• Strong attention to detail and documentation accuracy. 
• Airline catering experience is a plus. 
• Legally authorized to work in the U.S. (no sponsorship available).  

WORK ENVIRONMENT

• Cold-room production setting (41°F).
• Fast-paced, high-volume aviation catering operation. 
• Standing, bending, and lifting throughout the shift. 
• Exposure to food pr