Software Engineer II

Company

Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Software Engineer II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $85,500.00 - $128,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Key Responsibilities:

Data Issue Resolution: Investigate and resolve complex data issues, performing root cause analysis and implementing effective solutions to prevent recurrence.

Programming and Automation: Utilize strong programming skills to develop scripts and automation solutions that streamline data operations and enhance efficiency.

Monitoring and Maintenance: Collaborate with the 24x7 data team to monitor data jobs, ensuring compliance with customer Service Level Agreements (SLAs) and data quality standards.

Metrics Development: Collect and analyze metrics related to data operations to identify trends, areas for improvement, and potential automation opportunities.

Operational Insights: Provide valuable insights and recommendations based on your deep understanding of data processes, contributing to the continuous improvement of operational efficiencies.

Collaboration with Teams: Work closely with the globally distributed team to communicate findings and share knowledge, fostering a culture of collaboration and shared responsibility.

Documentation: Create and maintain documentation of processes, troubleshooting guides, and automation scripts to assist team members and facilitate knowledge transfer.

Stakeholder Communication: Communicate effectively with stakeholders regarding data availability, issues, and resolutions, ensuring transparency and responsiveness.

Qualifications:

• Bachelor’s degree in a related discipline and 2 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6 years’ experience in a related field

• - Proven experience in a data operations role or similar field, with a focus on troubleshooting and problem resolution.

• - Strong programming skills, with proficiency in languages such as Python, SQL, or similar.

• - Experience with automation tools and techniques to improve operational efficiency.

• - Excellent analytical and problem-solving skills, with the ability to think critically and address complex data challenges.

• - Familiarity with monitoring systems and data pipelines, particularly in a 24x7 operational environment.

• - Knowledge of AWS cloud, PowerCenter, Snowflake, and big data platforms is a plus.

• - Strong communication skills, both verbal and written, with the ability to engage effectively with diverse stakeholders.

• - Ability to work independently and collaboratively within a fast-paced environment.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that in