Senior User Experience Engineer

POSITION SUMMARY

We are currently seeking an experienced engineer to lead our enterprise mobility strategy, ensuring seamless management, security, and optimization of mobile devices across our organization. This position will be responsible for staying ahead of new technology to offer new and innovative ways to improve security and productivity through training, user groups, and conferences.

JOB RESPONSIBILITIES

• Proactively manage mobile device technologies to help maximize the value to the business
• Work with vendors to evaluate new technologies
• Make recommendations for mobile device related equipment and software purchases
• Work with outside vendors to resolve issues
• Manage vendor-provided services and contracts
• Assist business partners with planning and budgeting technology lifecycles
• Update and maintain technology knowledgebase with troubleshooting content
• Mentor junior team members
• Actively participate in Lean and strategic planning
• Support corporate efforts for safety and government compliance
• Support and follow all corporate policies and procedures
• Develop skills and abilities appropriate to the position
• Perform other related duties as required and assigned

QUALIFICATIONS

• Bachelor's degree in computer science or other highly technical scientific discipline or equivalent combination of education, training, and experience.
• 5+ years managing enterprise MDM solutions
• Familiarity with ITIL Framework
• Strong communicator, well-organized, superior customer service skills, and demonstrate excellent analytical and problem-solving skills.
• Demonstrate experience developing lifecycle plans for hardware and software
• Must have a working knowledge of various client technologies, which may include but are not limited to:
  • MDM Platforms
  • Android Devices
  • Barcode scanners
  • Rugged tablets & phones
• Preferred experience
  • Microsoft Intune
  • SOTI
  • iOS Devices
  • Scripting
  • Integrating MDM solutions with Active Directory, Azure AD, and cloud platforms
• Available for off-hour work on a scheduled basis as well as participation in an on-call rotation

DIVISION:

Corporate

U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need. 

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.